ActionID Two-Factor Authentication Text Delay Mitigated The delays that users experienced in receiving their two-factor authentication text messages should be mitigated, and users should now be receiving these notifications. We will continue to monitor should any further iss…

ActionID Two-Factor Authentication Text Delay Our vendor that sends our ActionID two-factor authentication text messages has experienced an incident that has resulted in sustained delays for some users to receive two-factor authentication text messages. This should only be i…

We will perform server maintenance from 6:00-6:15 AM on 9/12, 9/13, and 9/14 As you may know, NGP VAN regularly performs general server maintenance by applying the latest Microsoft patches to ensure optimal system performance. We will put your site into maintenance mode for app…

Internet Service Provider Issue As you may be aware, there is an outage at CenturyLink, a major internet service provider. While our services are operational, the outage is causing global internet routing problems, and as a result end users may experience intermittent issue…

The first scheduled maintenance event in August will occur tomorrow from 6 am to 8 am Eastern. This is a friendly reminder that the next scheduled maintenance event will occur tomorrow morning from 6 am to 8 am Eastern. Please see the original email below.   -   -   -   -   -  …