Maria is asking the tough questions to protect airline consumers from future disasters:

Southwest Airlines Faces Tough Questions From Senators
New York Times

‘We messed up’ in holiday travel meltdown, Southwest Airlines executive tells Cantwell-led Senate panel
“A lot of people suffered a lot because of this,” Cantwell told [Southwest COO] Watterson. “So people want to know, are these guys going to invest in the technology that will make this system operational, so this will never happen again?”

The Spokesman-Review

Senate panel probes holiday meltdown at Southwest Airlines
Cantwell and other Democrats on the committee were frustrated that Southwest didn’t respond to warnings from its unions that it needed to improve its crew-scheduling system long before December’s debacle
The Washington Post

Sen. Maria Cantwell questions Southwest over holiday cancellations
"So, people want to know: Are these guys going to invest in the technology that will make this system operational, so this will never happen again?"
KUOW

“No American should be stranded anywhere for four days without communication about what their options are.”
– Sen. Maria Cantwell

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