Maria is asking the tough questions to protect airline consumers from future disasters: Southwest Airlines Faces Tough Questions From Senators - New York Times
‘We messed up’ in holiday travel meltdown, Southwest Airlines executive tells Cantwell-led Senate panel - “A lot of people suffered a lot because of this,” Cantwell told [Southwest COO] Watterson. “So people want to know, are these guys going to invest in the technology that will make this system operational, so this will never happen again?” - The Spokesman-Review -- Senate panel probes holiday meltdown at Southwest Airlines - Cantwell and other Democrats on the committee were frustrated that Southwest didn’t respond to warnings from its unions that it needed to improve its crew-scheduling system long before December’s debacle - The Washington Post
Sen. Maria Cantwell questions Southwest over holiday cancellations - 'So, people want to know: Are these guys going to invest in the technology that will make this system operational, so this will never happen again?' - KUOW -- No American should be stranded anywhere for four days without communication about what their options are. – Sen. Maria Cantwell

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