NGP VAN Support is expanding coverage and on-call monitoring during your most critical fundraising time of the year.

Our offices will be closed on December 23rd and 26th, but we will be on-call these days and throughout that weekend to actively monitor support channels for mission-critical items. We are also expanding our weeknight coverage the week after Christmas: 9:00 AM to midnight Eastern, December 27th-30th.

We will also maintain robust weekend coverage the final weekend of the year, December 31st-January 1st. Though our offices will be closed on January 2nd, we will remain on-call for critical items. For days not mentioned, we will follow our regular business hours: 9:00 AM - 6:00 PM Eastern, Monday through Friday.

We wish you all the best this holiday season. Please do not hesitate to contact us directly with any questions or concerns.


As always, please do not hesitate to reach out to us with any questions or concerns.

Yours,

Mark Puleo
(He, Him, His)
Vice President of Client Services, NGP VAN

We're here to help. Email us anytime at [email protected]

NGP VAN
655 15th St NW #650
Washington, DC xxxxxx

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