Earlier this year, Mastercard implemented new requirements with the intention of creating a more positive experience for their cardholders and to mitigate what they considered negative practices around subscription or recurring billing models.

To help you navigate these requirements for your own sustainer giving model, we have compiled additional details and FAQs. These requirements are best practices and we recommend that you set up processes for all recurring donors, not just those giving via Mastercard.

Read more about Mastercard requirements for recurring billing: [link removed]

As always, please do not hesitate to reach out to us with any questions or concerns.

Yours,

Mark Puleo
(He, Him, His)
Vice President of Client Services, NGP VAN

We're here to help. Email us anytime at [email protected]

NGP VAN
655 15th St NW #650
Washington, DC xxxxxx

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