Resolution Matters - NHS Resolution newsletter Having trouble reading this email? View it in your web browser [link removed] Resolution Matters: 2 October 2025 A year in the Maternity Incentive Scheme (2024/25) [[link removed]]

The new Maternity Incentive Scheme 2024/25 report shares national results from Year 6, with 120 Trusts participating across England. Find insights on compliance, regional variation, and resources designed to benchmark and support safer, higher-quality maternity care.

Read the full report. [[link removed]]

News 2025 Scorecards: New Distribution Method Now Live [[link removed]]

Following communications sent to NHS Trusts in August, NHS Resolution has successfully transitioned to this improved distribution method for 2025. The 2025 Scorecards are now being distributed directly via secure email to Trust contacts, replacing our previous extranet-based system. Find out more about updates to our Scorecard distribution process. [[link removed]]

Evaluation of the Fairness and Proportionality framework and resources [[link removed]]

In January 2025, NHS Resolution’s Advice service published our Fairness and Proportionality framework and accompanying resources. We invite our key stakeholders to complete this short survey to help us evaluate and refresh the framework to increase its value to both organisations and practitioners. Complete the survey. [[link removed]]

Digital transformation in action [[link removed]]

NHS Resolution has launched the Performer and Healthcare Professional Check, giving healthcare organisations a faster, safer, and more reliable way to validate professional credentials. With instant results, improved governance, and overwhelmingly positive user feedback, the service is already strengthening patient safety and workforce assurance across the NHS. Find out more about the new service. [[link removed]]

Update on the Submit a Perinatal Event Notification (SPEN) Portal [[link removed]]

NHS England has introduced a nationwide improvement for qualifying perinatal event notifications, the SPEN portal. This system replaces the separate reporting platforms used by NHSR’s Early Notification scheme, MNSI, and MBRRACE-UK. SPEN is being rolled out in phases between 3 September and early November 2025. Read more about updates to the SPEN portal. [[link removed]]

Discover how maternity team reviews can strengthen collaboration within maternity teams [[link removed]]

Watch Rineke Schram (Lead Assessment and Remediation Adviser) explain how maternity team reviews can help provide a better understanding of the barriers to resolving behavioural issues within a maternity team and improve multidisciplinary collaboration in this new video resource. [[link removed]]

New Insight on Exclusion trends (2020/21 to 2024/25) [[link removed]]

We have published our latest Insight paper: Trends from Practitioner Performance Advice’s support of the management of exclusions in England. This looks at episodes of formal exclusion in England that started in the financial years 2020/21 to 2024/25, where Advice was contacted to advise on the exclusion of a practitioner. Find out more about our key findings and recommended actions. [[link removed]]

Journey to improvement webinar resources

On Wednesday 16 July 2025, we held a national ‘journey to improvement’ webinar focussing on the engagement of patients, families and staff in the improvement of NHS services and to help reduce the risk of future claims.

Read about the highlights and access resources. [[link removed]] Publication of new EN case stories

Our newly published Early Notification (EN) case stories, which include a focus on maternal multimorbidity, highlight key learning points and considerations to help support learning from harm identified through claims. Read the EN case stories. [[link removed]]

NHS Resolution awards new contract for claims mediation

Following a robust and competitive retender process, NHS Resolution has announced the award of a new four-year contract to our panel to mediate disputes arising from personal injury and clinical negligence incidents and claims.

Find out more. [[link removed]] Advise / Resolve / Learn This communication from NHS Resolution was sent because there is a business relationship between the sender and the recipient, or that consent was granted by the recipient. If you believe this is an error, or if you don't wish to receive future communications from NHS Resolution please unsubscribe. [link removed]

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