Resolution Matters - NHS Resolution newsletter Having trouble reading this email? View it in your web browser [link removed] Resolution Matters: 24 July 2025 Annual Report and Accounts 2024/25 [[link removed]]
We recently published our Annual report and accounts 2024/25, providing a review of activity across our organisation for the previous financial year. It demonstrates that our continued innovation in dispute resolution and a collaborative approach have continued to deliver benefits and enhance opportunities to learn and improve safety.
Read more about our last financial year. [[link removed]]
News Our refreshed strategy to 2028 and business plan for 2025/26 [[link removed]]
We are pleased to share that our new Corporate Strategy for 2025-28, and the Business Plan for 2025/26 have been published. [[link removed]] The new strategy, Resolution through collaboration, is a refresh of our previous strategy, building on work undertaken since 2022 which has focused on fair resolution, sharing our data and insights and supporting improvements in maternity and neonatal safety.
Factsheet 6 2024/25 now available [[link removed]]
We recently published our annual Factsheet 6 for 2024/25. This provides a statistical overview of the appeals and dispute cases that our Primary Care Appeals service managed last year. Access Factsheet 6 2024/25. [[link removed]]
Education Programme Updates from Practitioner Performance Advice [[link removed]]
NHS Resolution's Advice service has developed the Compassionate Conversations and Board Level Assurance For Resolving Performance Concerns programmes, supporting safer, more compassionate performance conversations and governance. Both programmes are now available to organisations subject to a needs analysis. [[link removed]]
Insights: analysis of Advice cases including a focus on sexual misconduct concerns [[link removed]]
Our Advice service has published its annual practitioner characteristics Insight paper: Demographics, professions and concerns: Analysis of Practitioner Performance Advice cases including a focus on sexual misconduct concerns. Find out more about our key findings and recommended actions. [[link removed]]
Sharing insights at key conferences in 2025 [[link removed]]
We will be exhibiting at a range of external conferences in 2025, providing us with a valuable opportunity to meet our members and key stakeholders and support us to deliver our strategic priorities. Learn more about our conference exhibition programme. [[link removed]]
New Early Notification Scheme FutureNHS workspace launch!
We are excited to announce the launch of our new Early Notification scheme FutureNHS workspace, which has been created to support collaboration, share resources and update on scheme developments.
Learn more about the Early Notification FutureNHS workspace [[link removed]] NHS Resolution welcomes the 10 Year Plan and Dash review We look forward to continuing to contribute our expertise in resolution, together with insights from the information we hold, to support transparency and a rigorous focus on improving the quality and experience of healthcare for patients. Safety and Learning event resources
Virtual forum recording: South Region Safety and Learning Networking Forum – March 2025 [[link removed]]
Our Safety and Learning team hosted another successful South Region Members Networking forum in March. Visit our website to access the recording and slides and explore how member insights and collaborative learning are shaping safer healthcare systems.
Video recording: MIS Year 7 launch event - April 2025 [[link removed]]
In April the Maternity Incentive Scheme team hosted a virtual, half day webinar alongside expert speakers, sharing crucial updates on scheme changes for Year 7. It was great to be joined by over 675 attendees. You can now watch the recordings of the event on our website.
Access our Safety and Learning resources [[link removed]] Advise / Resolve / Learn This communication from NHS Resolution was sent because there is a business relationship between the sender and the recipient, or that consent was granted by the recipient. If you believe this is an error, or if you don't wish to receive future communications from NHS Resolution please unsubscribe. [link removed]
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