Please join us for this virtual webinar.

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More evidence, less poverty

Dear John,

Please join us for the following virtual webinar:

Measuring the “True” Cost of Digital Financial Services: Transaction Cost Index Year 2 Results

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Wednesday, April 30, 2025

9AM EDT | 4PM EAT

Register Here

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​​​​​Despite its proven benefits, take-up and continued usage of digital financial services (DFS) lags in many low- and middle-income countries. Though this challenge is multifaceted, the cost of using DFS, particularly mobile money, is a key barrier. However, little has been done to systematically measure and monitor the true costs of conducting DFS transactions, including official fees, extra informal charges, and non-monetary costs such as failed transactions. To address this gap, Innovations for Poverty Action (IPA) created the Transaction Cost Index (TCI)

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.

In this webinar, Xavier Gine (World Bank) and Brian Mwesigwa (IPA) will provide a high-level overview of the results for Year 2

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of the Transaction Cost Index, which builds on the results from Year 1. Ria Zapanta (IPA) will then walk through our new Toolkit

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, which is designed to help regulators, firms, or researchers who wish to measure consumer costs when using digital financial services. The webinar will conclude with a Q&A session allowing participants to discuss findings with the research team. The webinar will be moderated by William Blackmon (IPA).

We look forward to seeing you on April 30th!

​​​​​​Best,

IPA Financial Inclusion Program



Sent to [email protected] by Innovations for Poverty Action (IPA)

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