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EVV Alternative Device Reduction Schedule Beginning Sept. 1, 2025

To enhance program integrity, the Texas Health and Human Services Commission is reducing the use of alternative devices as an approved method to clock in and clock out of for Electronic Visit Verification (EVV) required services. The phased reduction will begin Sept. 1, 2025, and end on Sept. 1, 2028.

By Sept. 1, 2028, program providers, financial management services agencies (FMSAs), including those approved as an EVV Proprietary System Operator (PSO), and Consumer Directed Services (CDS) employers, must limit the use of alternative devices for visit transactions to a maximum of 5% of their total visit transactions.

The reductions will be made on the following schedule:

*Allowable percent of EVV transactions using Alternative Devices *

*Fiscal Year*



*Begin Date*



*End Date*



*Allowable Percent of EVV Transactions*



*2026*



Sept. 1, 2025



Aug. 31, 2026



75%



*2027*



Sept. 1, 2026



Aug. 31, 2027



50%



*2028*



Sept. 1, 2027



Aug. 31, 2028



25%



*2029*



Sept. 1, 2028



Forward



5%



 

Further details, including the full policy, will be communicated in a future update.

Email questions to HHSC EVV Operations <[email protected]>.









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