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EVV Alternative Device Reduction Schedule Beginning Sept. 1, 2025

To enhance program integrity, the Texas Health and Human Services Commission is reducing the use of alternative devices as an approved method to clock in and clock out of for Electronic Visit Verification (EVV) required services. The phased reduction will begin Sept. 1, 2025, and end on Sept. 1, 2028.

By Sept. 1, 2028, program providers, financial management services agencies (FMSAs), including those approved as an EVV Proprietary System Operator (PSO), and Consumer Directed Services (CDS) employers, must limit the use of alternative devices for visit transactions to a maximum of 5% of their total visit transactions.

The reductions will be made on the following schedule:

Allowable percent of EVV transactions using Alternative Devices 

Fiscal Year

Begin Date

End Date

Allowable Percent of EVV Transactions

2026

Sept. 1, 2025

Aug. 31, 2026

75%

2027

Sept. 1, 2026

Aug. 31, 2027

50%

2028

Sept. 1, 2027

Aug. 31, 2028

25%

2029

Sept. 1, 2028

Forward

5%

 

Further details, including the full policy, will be communicated in a future update.

Email questions to HHSC EVV Operations.


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