Resolution Matters - NHS Resolution newsletter Having trouble reading this email? View it in your web browser [link removed] Resolution Matters: 3 October 2024 Publication of claims scorecards 2024 [[link removed]]
Claims scorecards 2024 data is now available on our extranet for our members. Our scorecard is a unique, interactive tool in an excel format to assist NHS trusts and their clinical teams with an analysis of their organisation’s clinical and non-clinical claims. The scorecard allows the user to view both clinical and non-clinical claims by type and cost, and, specifically for clinical claims to review the associated specialty/cause. Learn about the 2024 scorecards [[link removed]].
News Publication of our 2023/24 statistics [[link removed]]
We have now published our Annual report statistics, the Supplementary annual statistics and the Member and health authority statistics for 2023-24. These resources provide data transparency and insights, including more detailed information about our claims than is available in our Annual report and accounts 2023/24. View these statistics [[link removed]].
New clinical negligence claims agreement launched [[link removed]]
Our new Clinical Negligence Claims Agreement 2024 replaces the Covid-19 Clinical Negligence Protocol established in 2020. It reflects ongoing commitment to fair and efficient resolution of clinical negligence claims while promoting patient safety and learning. It was developed with Action against Medical Accidents (AvMA) and the Society of Clinical Injury Lawyers (SCIL). Learn more about the new agreement [[link removed]].
Practitioner Performance Advice: The value of informal resolution [[link removed]]
We have recently published our first Insights - Expert view from NHS Resolution’s Responsible Officer, Sally Pearson, which outlines the importance of first considering local, informal resolution when resolving performance concerns. Learn how Practitioner Performance Advice can support you in deciding whether to manage cases informally or formally [[link removed]].
Associate Advisers join to deliver education [[link removed]]
In July we welcomed six Associate Advisers for Education to the Practitioner Performance Advice team. They will collaborate with our established Advice colleagues to deliver educational programmes aimed at building knowledge and capability in handling complex performance cases. Find out more about our new cohort of Associate Advisers for Education [[link removed]].
Neonatal jaundice: Illustrative case story [[link removed]]
We recently published Neonatal jaundice: Illustrative case story. This draws on, and aims to share learning from, clinical negligence cases involving neonatal jaundice. It includes the application of the System Engineering Initiative for Patient Safety (SEIPs) model to aid learning from a system perspective. Learn how to prevent harm – read our case story [[link removed]].
Primary care safer practice webinar series [[link removed]]
We hosted our first primary and urgent care webinar series earlier this year in collaboration with Northwest panel firms. This four-part series shared learning from claims to promote reflection and improve patient care. The presentation slides are now available on our website [[link removed]].
Action to improve patient safety in primary care [[link removed]]
On 13 September, our Safety and Learning team, in collaboration with Health Services Safety Investigations Body and NHS England, hosted a virtual forum on the benefits of implementing safety science in primary care, responding to patient safety incidents and the support available to staff working in primary care. The recording of the forum is now available [[link removed]].
New appointment to our Reserving and Pricing Committee [[link removed]]
We have appointed Amerjit Grewal as a new independent member of our Reserving and Pricing Committee. Her expertise in reserving, capital modelling, business planning and pricing, along with her involvement in the Institute and Faculty of Actuaries, will be valuable assets to the committee. Learn more about Amerjit [[link removed]].
NHS Resolution shares learning at Nordic meeting 2024 [[link removed]]
In August, our CEO Helen Vernon spoke virtually at the Nordic meeting 2024 for patient insurers. Helen explained our important work in handling claims and sharing learning with the English healthcare system. Learn more about Helen’s talk [[link removed]].
Reappointment of NEDs
In August, DHSC announced the extended appointment of two of our non-executive directors (NEDs), Nigel Trout and Charlotte Moar.
Read more [[link removed]] World Patient Safety Day 2024
On Tuesday 17 September we celebrated World Patient Safety Day by resharing some of our themed reports.
Learn more [[link removed]] Our events and webinars
To find out more about our events and webinars, or those of our partners, please view our events page.
Events page [[link removed]] Advise / Resolve / Learn This communication from NHS Resolution was sent because there is a business relationship between the sender and the recipient, or that consent was granted by the recipient. If you believe this is an error, or if you don't wish to receive future communications from NHS Resolution please unsubscribe. [link removed]
Registered address:
NHS Resolution, 8th Floor, 10 South Colonnade,
Canary Wharf, London, E14 4PU
This email was sent to as a primary contact within your organisation. If you have changed posts and believe a different person may be a more appropriate contact, please let us know by unsubscribing and we will contact you for further information.
