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Construction Beginning February 8, 2024 On Our 2nd Floor Customer Service Center

Dear Customers,

As part of Phase 2 of our building’s modernization, construction by the Department of General Services (DGS) will begin on the *2nd **floor on _Thursday, February 8, 2024_* at our headquarters at 1100 4th Street SW. All affected Walk-In Center staff and managers will move to assigned temporary space effective February 8.

Beginning February 8, all of DOB's public-facing in-person service will be temporarily conducted in shared space with Department of Licensing and Consumer Protection (DLCP) staff on the other side of the second floor. Our in-person service hours will remain unchanged, but may be adjusted based on space constraints and DOB and DLCP's operating needs.

Thank you for your continued flexibility as we work with DGS to modernize our workspaces to deliver excellent public service.

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Contacting Our Agency

You may always contact DOB via email at [email protected] <[email protected]>, through our online inquiry form [ [link removed] ] or during normal business hours using the live chat available on dob.dc.gov [ [link removed] ]. You can also reach us by phone at 202.671.3500, and we will get back to you in three business days or less.





Government of the District of Columbia - Muriel Bowser, Mayor

*DC Department of Buildings*

1100 4th Street SW, Washington, DC 20024 ǀ 202.671.3500 ǀ dob.dc.gov

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