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HHAeXchange EVV Mobile App Outage

The Health and Human Services Commission is aware of issues which impacted the HHAeXchange mobile application, HHAeXchange+, on December 17. These impacts prevented some users from clocking in and clocking out. The Texas Medicaid & Healthcare Partnership (TMHP) worked with HHAeXchange to promptly resolve the issues, which should no longer be impacting users.

HHAeXchange users experiencing issues with HHAeXchange+ should contact TMHP <[email protected]>.









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