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Washington State Department of Social & Health Services

Aging and Long-Term Support Administration

Office of the Deaf and Hard of Hearing




*September 22, 2023*




*"Image description:?"*"DSHS Logo and text on blue background, date on green background."

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Hiring: Social Service Specialist 3

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Social Service Specialist 3 [ [link removed] ]

Click to watch announcement in ASL [ [link removed] ]

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The Office of the Deaf and Hard of Hearing (ODHH) is currently seeking a Case Manager [ [link removed] ] to join their team. They will provide case management services for clients who are Deaf, DeafBlind, and Hard of Hearing in the Vancouver, WA region.

A successful Case Manager can provide culturally rich and congruent client services, assistance, and advocacy. Some of the tasks of the position include assessment of barriers encountered by the client and working with the client to develop a service delivery plan that addresses their needs. They will maintain appropriate and confidential case files, records, and statistical data on all client contact and keep accurate data on client records.

A successful Case Manager is able to provide support and coaching to clients to develop new skills, which may include activities of daily living and self-advocacy. Additionally, they may also advocate and raise service providers? awareness of client rights and responsibilities with or on behalf of clients and constituents.

The ideal candidate will be fluent in American Sign Language (ASL) and have a bachelor?s degree in social work, Deaf Education, Counseling, Social Justice, Public Policy, Social Services, Psychology, Social Science, Vocational Rehabilitation, or related fields with a minimum of two years? experience in case management. Additionally, experience in communication strategies for Hard of Hearing and Late-Deafened people is highly desirable.

Alternatively, official transcripts of a bachelor?s degree in a non-related field, which includes coursework in psychology, sociology, economics, public policy, social justice, counseling, or social work, and a minimum of three years of experience in case management can be considered. Five years of experience in providing case management services to the Deaf, DeafBlind, Deaf disabled, Hard of Hearing and Late Deafened community will substitute for the above degree requirements.

For more information on this position, please visit State of Washington Job Opportunities | Work that Matters (governmentjobs.com) [ [link removed] ]

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*Who We Are*
The Office of the Deaf and Hard of Hearing (ODHH) provides programs and services for Deaf, DeafBlind, DeafDisabled, Hard of Hearing, Late Deafened, and Speech Disabled individuals, their families, and service providers in Washington State. ODHH works to ensure that services and resources are accessible and inclusive to all Washingtonians.

*What We Do*
ODHH operates under the Department of Social and Health Services (DSHS) and is entrusted with fulfilling its legislative mandate outlined in RCW 43.20A.725.
ODHH?s work includes:

Advocacy: ODHH advocates for the rights, interests, and needs of individuals who are Deaf, DeafBlind, Deaf Disabled, Hard of Hearing, Late Deafened, and Speech Disabled. The Office works to eliminate communication barriers and promote equal opportunities in various service areas, including training, consultation, contract management, information and referrals, and resources to promote communication equity.

Coordination: ODHH is a centralized resource. The Office collaborates with governmental, business, and community stakeholders to develop and implement policies, programs, and initiatives that address and ensure that state services and resources are accessible and inclusive to all Washingtonians.

*Contact Us!*
800-422-7930 Voice
[email protected]




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