Facing public blowback from the findings, Twitter acted.

Friend, last week, we exposed the abysmal failures in Twitter/X’s moderation of hate on their platform.

We reported 300 posts that clearly broke their policies against hateful conduct.

A week later, 86% of those posts were still on the platform.

We exposed this failure in the press. Facing public blowback from the findings, Twitter/X scrambled to salvage this PR disaster and took some action on 161 additional posts we identified, while simultaneously denying the problem, deflecting blame, and attacking CCDH.

It means X has now taken some kind of action on 202 posts, or 67% of the total. Twitter/X ‘limited visibility’ on 33% of the additional posts they finally moderated. But those posts had already gained 1.6 million views - showing shocking reach for posts that make racist and antisemitic attacks, among other forms of hate speech.

What is really frustrating is that public shaming needed to happen before Twitter/X would carry out essential safety moderation. They bemoaned that we didn’t “share the full report with [them] proactively.” But the fact is - we did. We reported all of these posts via their own official reporting tools, the same tools that you and millions of other X users have access to. And the reality is they failed to act, and that’s proven by the fact that they’ve now taken some action on additional posts.

Meanwhile, Elon Musk and Twitter/X continue their lawsuit against us to try and silence us and scare us off from exposing the problems we find. Friend, will you chip into our legal defense fund today and ensure we can continue our vital work?

Donate today

There is still more to do. 32.67% of posts we identified still have no visible action taken against them despite being in clear violation of at least one of X’s policies against hateful conduct.

Just a few weeks ago Twitter/X’s CEO Linda Yaccarino said that “X opposes antisemitism in all its forms” and that “Antisemitism is evil and X will always work to fight it on our platform.” That claim looks pretty hollow right now.

Together, we will continue to hold Elon Musk and Twitter/X accountable for their failures.

Imran Ahmed
CEO, Center for Countering Digital Hate

General: info@counterhate.com | Press: press@counterhate.com

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