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Friend, last week, we exposed the abysmal failures in Twitter/X’s moderation of hate on their platform. We reported 300 posts that clearly broke their policies against hateful conduct. A week later, 86% of those posts were still on the platform. We exposed this failure in the press. Facing public blowback from the findings, Twitter/X scrambled to salvage this PR disaster and took some action on 161 additional posts we identified, while simultaneously denying the problem, deflecting blame, and attacking CCDH. It means X has now taken some kind of action on 202 posts, or 67% of the total. Twitter/X ‘limited visibility’ on 33% of the additional posts they finally moderated. But those posts had already gained 1.6 million views - showing shocking reach for posts that make racist and antisemitic attacks, among other forms of hate speech. What is really frustrating is that public shaming needed to happen before Twitter/X would carry out essential safety moderation. They bemoaned that we didn’t “share the full report with [them] proactively.” But the fact is - we did. We reported all of these posts via their own official reporting tools, the same tools that you and millions of other X users have access to. And the reality is they failed to act, and that’s proven by the fact that they’ve now taken some action on additional posts.
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