Resolution Matters - NHS Resolution newsletter Having trouble reading this email? View it in your web browser [link removed] Resolution Matters: 22 June 2023 NHS Resolution publishes business plan for 2023/24 [[link removed]]

Today, we published our 2023/24 business plan. This sets out our focus for the next twelve months, as we enter the middle year of our three-year corporate strategy: Advise, Resolve and Learn: Our Strategy to 2025 [[link removed]]. We will continue progressing our four strategic priorities and remain committed to promoting compassion and fairness when addressing shortcomings within the NHS. We continue to be dedicated to delivering savings and efficiencies to the overall system. Read more about our 2023/24 business plan [[link removed]].

News [[link removed]] Launch of Just and learning culture charter [[link removed]]

We recently launched our Just and learning culture charter. This aims to help organisations create a person-centred workplace that is compassionate, safe and fair. It evolved from our first Being fair publication in 2019 and features in our recent Being fair 2 report. Read more about our charter and its purpose [[link removed]].

[[link removed]] Roll-out of compassionate conversations workshops [[link removed]]

We are rolling-out a new evidence-based, half day workshop designed for multi-disciplinary audiences who are regularly involved in conversations about individual healthcare practitioners’ performance. It is focused on compassion as a key component of these conversations. Learn about the compassionate conversations workshops [[link removed]].

[[link removed]] Associate Advisers join to deliver team reviews [[link removed]]

We recently welcomed eight Associate Advisers to our Practitioner Performance Advice service. These experts will give us additional capacity to deliver our growing team review service. These span a range of specialties; we are particularly committed to bringing together key parties to work with multi-disciplinary teams to improve maternity outcomes. Read more about our Associate Advisers and team reviews [[link removed]].

Early Notification case stories [[link removed]]

As part NHS Resolution’s maternity campaign 2022/25, we relaunched a number of case stories drawing on learning from our Early Notification scheme, to help support learning from harm identified through claims. This year, we’ve published two new case stories focusing on appropriate antenatal use of computerised cardiotocograph and the management of shoulder dystocia. Read more about the case stories [[link removed]].

Launch of maternity eLearning module [[link removed]]

Last week, we launched our first eLearning module. This free, innovative resource is designed to support clinicians working in maternity services. It focuses on learning from the significant avoidable harm that can occur during the antenatal and postnatal care of mothers and their babies and is seen in the cases notified to our Early Notification Scheme. Read more about this module [[link removed]].

Case of note: KC v. Dr. Edward Gaynor (High Court, 20 April 2023 – Judge Howells) [[link removed]]

In this case, the court considered whether a GP with a quarter century experience had been negligent in failing to refer a non-registered patient to hospital for further investigations, instead wrongly diagnosing a haematoma of the groin. The practitioner was acquitted, in what can be seen as a classic demonstration of the Bolam test in practice. Read more about this case [[link removed]].

NHS Resolution shares learning with international partners [[link removed]]

In the last two months, we have met with representatives from the Canadian Medical Protective Association and with a delegation from Singapore to share learning and insights across healthcare systems. Such meetings with international partners play a vital role in the delivery of our three year corporate strategy. Learn more about these meetings [[link removed]].

Supporting National Thrombosis week [[link removed]]

We supported National Thrombosis Week 1-7 May through a joint blog with Thrombosis UK. Thrombosis is common, potentially deadly, and frequently has a life-long impact on individuals. In the last decade, we documented 687 closed claims on thrombosis. Our blog provides access to our thrombosis digital resource, identifying important actions that can prevent patient harm and future claims. Read our blog [[link removed]].

Sharing NHS Resolution insights at events in 2023 [[link removed]]

As part of delivering against our strategic priorities, we’re attending a number of external events and conferences in 2023. These include: the RCN Congress, the RCOG World Congress, the HSJ Patient Safety Congress, Baby Lifeline’s National Maternity Safety Conference and the NHS Providers Annual Conference. Read more about our event attendance and strategy [[link removed]].

Dr Alex Crowe to speak at Consent to Treatment conference

On 28 June, our Deputy Director of Incentives Schemes and Academic Partnerships, Dr Alex Crowe, is speaking at the free Consent to Treatment conference in central London.

Register now [[link removed]] International Nursing Day

To celebrate International Nursing Day, we hear from three of the nurses who work in our Safety and Learning team.

Read more [[link removed]] Our events and webinars

To find out more about our events and webinars, or those of our partners, please view our events page.

Read more here [[link removed]] Advise / Resolve / Learn This communication from NHS Resolution was sent because there is a business relationship between the sender and the recipient, or that consent was granted by the recipient. If you believe this is an error, or if you don't wish to receive future communications from NHS Resolution please unsubscribe. [link removed]

Registered address:

NHS Resolution, 8th Floor, 10 South Colonnade,

Canary Wharf, London, E14 4PU

This email was sent to as a primary contact within your organisation. If you have changed posts and believe a different person may be a more appropriate contact, please let us know by unsubscribing and we will contact you for further information.