Internal documents and former company executives reveal how Cigna doctors reject patients’ claims without opening their files. “We literally click and submit,” one former company doctor said.

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The Big Story
Sat. Mar 25, 2023

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How Cigna Saves Millions by Having Its Doctors Reject Claims Without Reading Them <[link removed]> Internal documents and former company executives reveal how Cigna doctors reject patients’ claims without opening their files. “We literally click and submit,” one former company doctor said. by Patrick Rucker, Maya Miller and David Armstrong

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