Genuine Parts Company has chosen Google Cloud to support its business transformation and innovation initiatives. Google will help modernize GPC's store, supply chain, digital and advanced data platforms.
TD Synnex has released a global partner directory to facilitate collaborations between the global IT distributor's CommunitySolv solution providers around security, cloud and data center infrastructure, said Kaye McMillan, senior vice president of sales development and communities. "We want to help partners go after new opportunities, expand their technology offerings, and go after new business," McMillan said.
Associated Wholesale Grocers said its consolidated company sales in 2022 rose 13.65% from 2021 to reach a record $12.3 billion, thanks to the retail cooperative's growth strategy. "We achieved these remarkable results through same-store sales increases to member stores and new member growth, and overcoming expense escalations," said President and CEO David Smith.
Modern Distribution Management (tiered subscription model)
(3/22)
Social Commerce: Get back to basics US consumers have shifted their buying habits, making social media a key part of the sales process. In this webinar, learn how to take advantage of consumers' new shopping habits and tap into social media. Register here.
There are a number of metrics distributors should track in order to measure profitability, including benchmarking performance against industry association data or elite performance within the organization, writes David Bauders, CEO of SPARXiQ. "The key to sustained superior business performance is holistically mastering the metrics that matter," Bauders writes.
Employee hiring/retention is the top challenge facing 57% of supply chain executives, followed closely by a talent shortage, disruptions or product shortages, out-of-stock items and meeting customization demands among consumers, according to MHI research. Nearly half of supply chain executives are feeling more pressure to adopt sustainability measures, with most of them focusing on electrification, and 74% are boosting technology and innovation investments, as 90% of them are allocating more than $1 million to their endeavors.
Marketers shouldn't ignore negative customer reviews or react defensively, but instead use them as an opportunity to listen, improve and win loyalty, writes Tyler Bishop, chief marketing officer of Ezoic. "The same motivation that can result in a negative review stemming from disappointment can be redirected towards evangelism if you're open-minded about why the disappointment occurred to begin with," Bishop writes.
Instead of a carrot-and-stick approach to motivation, Susan Fowler, CEO of Mojo Moments, recommends that leaders appeal to employees' values, purpose and joy in their work, which will ultimately enhance both productivity and a company's bottom line. "When you master motivational leadership you ensure that people flourish as they help you deliver the business results you're being held accountable for achieving," Fowler writes.
Preparation for a difficult conversation is key so that you go in knowing what you'll say, keeping an open mind to what the other person will say and being open to new information that may change how you perceive the situation, says Brooke Vuckovic, a clinical professor of leadership at Kellogg School of Management at Northwestern University. "When you say, 'I'm interested in your perspectives on this,' simply by asking the question, you are less likely to defend against things that they raise, and you're giving them space for having that conversation," Vuckovic says.
