Grainger's Zoro appoints CRO Mattinson as president | Fastenal sales rose 9.6% in Feb. | Amazon trims its portfolio of Go convenience stores by 8 locations
Zoro.com's Chief Revenue Officer Sandy Mattinson will be promoted to president of the Grainger e-commerce subsidiary, succeeding Kevin Weadick on April 1. Mattinson became Zoro's first female vice president four years ago when she joined the company and has helped the marketplace expand its offerings to 11 million products.
Fastenal's February sales increased 9.6% from a year earlier, reaching $582 million. The Minnesota-based industrial supplies distributor reported an 11.2% year-over-year sales increase in January.
More than half of supply chain executives consider robots a valuable component of their teams, a number that seems primed to increase soon, writes Santhosh Reddy, chief technical officer of ShakeDeal. "The benefits of robotic technology in SCM include accuracy, improved employee morale, productivity, reliability, consistency, compliance, and a low technical barrier," Reddy writes.
Trucking industry leaders must think through "a container full of possible unintended consequences" before fully embracing driverless technologies, write four authors from academia. A case in point: How will fluorescent orange triangles be placed behind a disabled truck when there's no driver aboard?
Business-to-business marketers should be fully involved in the renewals process to ensure existing customers become repeat ones, Emily Snyder writes. Snyder explains how to use content marketing to nurture existing customers throughout the year, how to personalize content via buyer personas and how to make the best use of data.
Recognition and praise from superiors feels hollow to 43% of employees according to research from O.C. Tanner, and Robert Ordever, the company's European managing director, says personalized recognition that is part of the company's culture makes workers feel valued and leads to low attrition. Lolly Daskal offers five effective ways to appreciate your team including flexible work arrangements and chances to increase their skills.
Watch speeches and presentations by top performers in your field, talk yourself up and give little weight to negative feedback and establish one metric to measure your behavior by if you want to boost personal development efforts, writes Paul B. Thornton. "Achieving your personal best requires you to keep learning and evolving as a person," Thornton writes.