Take part in our customer survey...





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March 2023






Customer Service Excellence Survey
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*Your feedback is important to us.*

As a customer who uses Nottingham City Libraries we are keen to gather your feedback and views on the services you receive.

As part of our on-going commitment to customer service, Nottingham City Libraries are applying to be re-assessed for the Cabinet Office Customer Service Excellence (CSE) Standard, which we initially achieved in 2019.

One of the ways we are seeking customer views is asking library members to complete a short customer satisfaction survey. Share?your views by either completing the survey online or picking up a paper survey in any of our libraries.

Please do take 10 minutes out of your day to share your views. Survey closes on*?Wednesday 8 March.*

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*Take the survey* [ [link removed] ]

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Feb 2023 eReads




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International Mother Language Day

Mother language day

Join us and our friends from Read On Nottingham as we celebrate languages around the world?with events throughout the day at Hyson Green Library on Tuesday 21 February.?


* *11am to 2pm*, pop along with your little ones and listen to stories in other languages in our Totstime marathon - drop in anytime.
* *3.30pm to 5pm*, join us?after school in our fun family event with refreshments and activities for all.

*Find out more* [ [link removed] ]








Contact Nottingham City Council

Tel: 0115 915 5555

Council Web: nottinghamcity.gov.uk [ [link removed] ]

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