February 27, 2023 • Issue 9, Volume 13 • www.consumer-action.org
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What people are saying
“[Consumer Action] continues to deliver important, relevant subjects in ways that always amaze me. Thanks for the great content.” --Linda Hutchinson, Choice In Aging, Fairfield, CA (view our webinars on our YouTube channel)
New video explains how to complain to the CFPB
By Linda Williams
Consumer Action teamed up with the Consumer Financial Protection Bureau to produce a video outlining the agency's complaint process. Read more.
Coalition Efforts: From reining in junk fees to curtailing data broker intrusions
By Monica Steinisch
Consumer Action often joins its allies in letters, comments and complaints calling for change, standing up for consumer rights, supporting or opposing proposed laws, pressing for enforcement, and objecting to corporate misbehavior, among other activities. We collect these in the Coalition Efforts section of our website. Each month in the INSIDER, we highlight some recent activities. Read more.
CFPB Watch: Excessive late fees, credit card payment reporting, and a ‘fine print’ database
By Ruth Susswein
In this regular feature, we detail recent actions taken by the Consumer Financial Protection Bureau (CFPB). This month, our report includes the Bureau’s plans to deflate hefty credit card late fees and to create a “fine print” database to track anti-consumer terms buried in financial contracts. Read more.
Class Action Database: Kentucky-made “South of France” brand misled consumers
By Monica Steinisch
Consumer Action maintains a database of class actions so that interested consumers can learn more, join a pending action or make a claim. Class action lawsuits are an important element of consumer protection and can force changes to anti-consumer business practices and make bad actors return ill-gotten gains to consumers. Read more.
About Consumer Action
Consumer Action has been a champion of underrepresented consumers nationwide since 1971. A nonprofit organization, Consumer Action focuses on consumer education that empowers low- and moderate-income and limited-English-speaking consumers to financially prosper. It also advocates for consumers in the media and before lawmakers to advance consumer rights and promote industry-wide change.
By providing consumer education materials in multiple languages, a free national hotline, a comprehensive website and special reports about financial and consumer services, Consumer Action helps consumers assert their rights in the marketplace and make financially savvy choices. More than 6,500 community and grassroots organizations benefit annually from its extensive outreach programs, training materials and support. Read more.
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