Residents can schedule their visit at Michigan.gov/SOS
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*FOR IMMEDIATE RELEASE*
Feb. 3, 2023
Contact: Angela Benander
(517) 242-9192
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Benson launches tour of Secretary of State offices
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Secretary of State Jocelyn Benson launched a statewide tour of all her department?s 131 offices yesterday by visiting five and speaking with staff and residents about current operations.
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Benson enters office [ [link removed] ]
?It?s inspiring to see the smooth, efficient, service-driven approach our team takes to ensuring government works for everyone,? said Benson. ?I?m so proud of all the staff who have worked with us to innovate and transform how we serve Michiganders.?
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Benson visited two offices in the Grand Rapids area, two in the Lansing area, and the office in Howell. She plans to visit every office in the state before the end of the year.
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On Thursday, happy residents greeted her as they arrived, quickly conducted their business, and were on their way. It marked a stark contrast to 2019, when Benson visited all 131 offices in her first 100 days after being sworn into office and found lobbies packed with people, sometimes sitting on the floor, kids in tow, waiting miserably in hours-long lines.
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Now all office visits statewide are 20 minutes or less on average. Residents can schedule their visit to be seen immediately and confirm which documents they need to bring by visiting Michigan.gov/SOS [ [link removed] ] or calling 888-SOS-MICH.
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Additionally, many residents don?t need to visit an office at all, as most services are available online, by mail, and at self-service stations. Most of the stations are located in grocery stores and open evenings and weekends. Many accept cash and all are multilingual.?
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Secretary talks with staff [ [link removed] ]
"Top photo: Secretary of State Jocelyn Benson enters the Secretary of State office on 28th Street in Grand Rapids. Next photo: Secretary Benson talks with a team member at the Secretary of State office on East Michigan Avenue in Lansing."
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Secretary greets resident [ [link removed] ]
"Secretary Benson greets a resident at the office on 28th Street in Grand Rapids."
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Secretary talks with staff 2 [ [link removed] ]
"Secretary Benson talks with a team member at the Secretary of State office on East Michigan Avenue in Lansing."
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Secretary inspects self-service station [ [link removed] ]
"Secretary Benson inspects the self-service station at the Secretary of State office in Wyoming, Mich."
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