Cardinal Health Chief Information Officer Michelle Greene says the use of machine learning and artificial intelligence "will reach new heights" this year, enabling data-based decision-making and enhancing organizational resilience in health care and other sectors. "With this increased adoption, it's also essential we are building intelligent systems that can continuously evolve as the needs of our customers and their patients change," Greene says.

Amazon plans to lay off over 18,000 employees -- or just over 1% of its entire workforce -- with a focus on its corporate offices but not its warehouses. Amazon CEO Andy Jassy wrote in a blog post that the move was spurred by economic uncertainty and recent rapid hiring, noting that the company "has weathered uncertain and difficult economies in the past, and we will continue to do so."

US warehouse space leased by businesses totaled 132 million square feet in the fourth quarter of 2022, a 28.2% decline from the third quarter and the second quarterly drop in a row, according to a Cushman & Wakefield report. Carolyn Salzer, director and head of logistics and industrial research for the Americas at Cushman & Wakefield, says the decline is "a natural kind of cooling" following the "extreme acceleration" spurred by pandemic-induced online shopping, but it still raises concerns about an oversupply of new warehouse space.

Sales leaders can set team members on track for 2023 by coaching instead of managing and stressing the importance of data, Emily Estey of The Center for Sales Strategy writes. Empowering each team member to close their own deals is another savvy sales management tactic.

Gartner predicts that more than 40% of large organizations globally will tap into Web3 and other metaverse-based projects to boost revenues by 2027, which the company's Andrew Frank explains is being spurred by privacy changes and decreasing reliance on third-party data. With the challenges brands are facing today, Frank says there'll be "a broad range of approaches to Web3-style innovations in customer data and relationships, with a cautious majority and an ambitious minority."

The cognitive mechanisms behind procrastination are not fully understood, but research suggests that the human brain generally prefers getting a smaller reward sooner to getting a larger one later, and the procrastination-prone mind is especially likely to think that leaving a task for the future will somehow be easier. People who tend to procrastinate can improve the situation by setting reminders and envisioning how putting off important activities and decisions will make life more difficult, study author Raphael Le Bouc says.

Leaders can accomplish more in 2023 by setting a "Mount Shasta Goal" that's big and "off in the distance," writes Wally Bock, who notes that drivers on part of Interstate 5 in California can't help but be aware of the mountain's majestic presence everywhere they turn. "If you're serious about hitting your version of my Mount Shasta Goal, you need to check from time to time to evaluate how you're doing," Bock writes.