January 2023 • Issue 7, Volume 13 • www.consumer-action.org
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What people are saying
“Words cannot express our gratitude to [Consumer Action] and the PG&E representatives. Your dedication and willingness to help are second to none…I am looking forward to a future event, for it is sorely needed. There are so many more veterans out there that can use the help with utility bills but also learning about scams and more.”--Michelle Lewis, Swords to Plowshares, San Francisco (read about how Consumer Action's outreach staffers are helping promote energy-related savings programs in last month’s INSIDER)
Consumer Action and FTC warn of holiday scams in new video
By Linda Williams
In a new video produced and hosted by Consumer Action, the FTC gives viewers advice on how to recognize and avoid holiday season scams. Read more.
Publication helps new investors get started
By Monica Steinisch
A new publication, produced by Consumer Action with funding from the Nasdaq Foundation, prepares beginning investors to make wise investment choices, avoid unnecessary risk and build wealth over time. Read more.
Webinar covers ACP broadband benefits and CBO grant opportunities
By Nelson Santiago
A recent webinar on the Affordable Connectivity Program (ACP) explains national and Tribal lands broadband benefits and encourages community groups to learn about and apply for the FCC's ACP Outreach Grant Program. Read more.
Coalition Efforts: Data privacy, foreclosure prevention and Pell Grant taxation
By Monica Steinisch
Consumer Action often joins its allies in letters, comments and complaints calling for change, standing up for consumer rights, supporting or opposing proposed laws, pressing for enforcement, and objecting to corporate misbehavior, among other activities. We collect these in the Coalition Efforts section of our website. Each month in the INSIDER, we highlight some recent activities. Read more.
CFPB Watch: Troops pay unnecessary interest; borrowers see debt relief refunds
By Ruth Susswein
In this regular feature, we detail recent actions taken by the Consumer Financial Protection Bureau (CFPB). This month, we report on servicemembers who are paying millions in extra interest each year, plans to detect repeat offenders, and student debt relief refunds on the way. Read more.
Class Action Database: Experian settlement addresses incorrect residential information
By Monica Steinisch
Consumer Action maintains a database of class actions so that interested consumers can learn more, join a pending action or make a claim. Class action lawsuits are an important element of consumer protection and can force changes to anti-consumer business practices and make bad actors return ill-gotten gains to consumers. Read more.
About Consumer Action
Consumer Action has been a champion of underrepresented consumers nationwide since 1971. A nonprofit organization, Consumer Action focuses on consumer education that empowers low- and moderate-income and limited-English-speaking consumers to financially prosper. It also advocates for consumers in the media and before lawmakers to advance consumer rights and promote industry-wide change.
By providing consumer education materials in multiple languages, a free national hotline, a comprehensive website and special reports about financial and consumer services, Consumer Action helps consumers assert their rights in the marketplace and make financially savvy choices. More than 6,500 community and grassroots organizations benefit annually from its extensive outreach programs, training materials and support. Read more.
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