TD SYNNEX CEO expects cloud growth, smoother supply | Retail, e-commerce trends don't bode well for Amazon | Former VP Mike Pence will speak at NAW Executive Summit
Supplies for the "PC ecosystem" have returned to normal, and disruption in the data center and infrastructure supply chains should "begin to sort itself out" by the middle of next year, TD SYNNEX CEO Rich Hume says. Hume also expects continued growth in cloud computing and says there is "good opportunity in what I call the hybrid category, both private and public."
Stagnant e-commerce spending, changes in customer shopping habits and stronger competition from Walmart, Target and international companies have put Amazon on the defensive from a sales standpoint, writes Bloomberg's Leticia Miranda. "Amazon has had more 'retail' success as an online advertiser or landlord than selling things itself," Miranda writes.
Former Vice President Mike Pence will deliver the keynote address at the NAW Executive Summit 2023 taking place in Washington, D.C., Jan. 31 through Feb. 2, and retired astronaut Chris Hadfield will speak at the Summit's dinner gala. "The Vice President's leadership has been felt throughout the business community and we are eager to hear his ideas and insights for the future advancement and prosperity of the country and to ensure that distributors can do what they do best and supply and support America," NAW CEO Eric Hoplin said.
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Ensuring that agility and risk are part of your company's strategic process can eliminate the need to anticipate specific supply chain disruptors and allow for on-the-fly pivots, three academics write. Companies should determine which processes, assets and digital tools are needed to address inevitable changes and view agility costs as investments instead of expenses as part of creating a "change-welcoming" system, they say.
Increasing the ROI on your loyalty initiatives
Many retailers are upgrading their digital advertisements, personalization tactics and loyalty programs. But how can retailers determine if these investments are driving sufficient ROI? Explore this new report to learn how business experimentation can optimize these investments.
Kelsey Voss, analyst at Insider Intelligence, shares five business-to-business marketing predictions for 2023, including larger, more diverse buying groups involving digital-first decision-makers. B2B marketers will need to prioritize brand-building and values within customer experiences and create personalized content, Voss advises.
Good feedback is always timely, specific and contains suggestions for improvement as well as a chance to reciprocate, writes Jim VandeHei, co-founder and CEO of Axios. "As a strong, candid manager -- or, in a social situation, friend -- you need to give the person space to respond to your feedback," VandeHei writes.
Success at building a cohesive culture that still honors the diversity of employees hinges on applying your company's purpose and values in ways that meet their unique needs and expectations, says Denise Lee Yohn. "[Y]our responsibility as a leader is to ensure absolute clarity and widespread alignment throughout your organization on your desired culture -- and then to empower managers to determine how their groups will contribute to it," Yohn adds.