Created for [email protected] |  Web Version
December 19, 2022
Connect with NAW LinkedInFacebookTwitter
NAW SmartBrief
News for the wholesale distribution industrySIGN UP ⋅   SHARE
Top Story
Linde's industrial gases were involved in electronics, space exploration and the food and beverage industry this year, but the growth in clean energy projects was particularly notable and will continue next year, says Dan Yankowski, the company's senior vice president for the Americas. Linde will benefit from "growth opportunities accelerated by the US Infrastructure Investment and Jobs Act and Inflation Reduction Act," Yankowski says.
Full Story: Gasworld (UK) (12/16) 
LinkedIn Twitter Facebook Email
SpartanNash pilots AI management system for fresh food
(SpartanNash)
SpartanNash is trialing an artificial intelligence-based predictive ordering and inventory management system from Afresh Technologies for its fresh foods at 10 Family Fare stores in the Grand Rapids, Mich. area. The platform is expected to reduce food shrink and waste and boost freshness.
Full Story: Winsight Grocery Business (12/15),  Supermarket News (free registration) (12/15) 
LinkedIn Twitter Facebook Email
Walmart shoppers living near select Arizona, Florida and Texas stores can now receive same-day drone delivery of purchases weighing a maximum of 10 pounds. Over 10,000 items are available for drone delivery, including groceries.
Full Story: Progressive Grocer (12/15),  Winsight Grocery Business (12/15) 
LinkedIn Twitter Facebook Email
How can you improve your loyalty initiatives?
As consumers shift their budgets to experiences, retailers must find innovative ways to stay competitive. Download Mastercard's latest report to learn how retailers can retain customers by using business experimentation to enhance key loyalty initiatives such as personalization tactics.
ADVERTISEMENT:
Operations and Technology
Third-party logistics providers are expected to increase spending on robots by 133% next year -- just one of several implementations of new technology, according to a new report by logistics tech company Extensiv. 3PLs will primarily focus on tech related to billing and invoicing; mobile barcode scanning; and reporting and analytics in 2023, while 60% are using warehouse management systems to drive growth.
Full Story: VentureBeat (12/14) 
LinkedIn Twitter Facebook Email
Provide faster, smarter service
Powered by AI, Slack can automate redundant tasks, drive customer loyalty and retention, enable teams to swarm together to solve problems, and make training and onboarding easier. Join experts from Slack, NeuraFlash and Salesforce as they explore how to provide connected, personalized service at every touchpoint. Register here.
ADVERTISEMENT:
Sales and Marketing
Sales managers can create value among their colleagues just as they nurture clients, sales expert David Brock writes. The job with clients -- helping when they're overwhelmed, presenting options, nudging them away from emotional decisions and supporting them -- is not at all different from the type of support your team members need to succeed, Brock notes.
Full Story: Partners in Excellence Blog (12/13) 
LinkedIn Twitter Facebook Email
The Business Leader
Leaders can inspire -- and thus retain -- their top team members by making it clear how their work fulfills the company's purpose, showing enthusiasm and making sure they are facing appropriate challenges, writes Reiner Lomb, founder and CEO of BoomerangCoach. "Setting challenging yet achievable goals helps to overcome apathy that can lead to 'quiet quitting' and to inspire more engagement," Lomb writes.
Full Story: SmartBrief/Leadership (12/15) 
LinkedIn Twitter Facebook Email
Making eye contact can increase your effectiveness in meetings, one-on-ones and when speaking to an audience, but avoid lingering too long by slowly looking sideways or alternating your gaze between another person's eyes and mouth, say body language experts. Much of the research applies to Western settings and does not include much advice for the neurodivergent, warns Valerie Cantella.
Full Story: Science of People (12/13) 
LinkedIn Twitter Facebook Email
Sharing NAW SmartBrief with your network keeps the quality of content high and these newsletters free.
Help Spread the Word
SHARE
Or copy and share your personalized link:
smartbrief.com/naw/?referrerId=lfbdlNyHyu
Like any composer I have the melody on top and the bass on the bottom -- but what makes it distinctively Angelo Badalamenti is the middle stuff, beautiful dissonant things that kind of rub you wrong.
Angelo Badalamenti,
composer
1937-2022
LinkedIn Twitter Facebook Email
LEARN MORE ABOUT NAW:
Join NAW | Publications | Events | Legislative Issue Briefs
Business Services | NAW Career Center | Blog
SmartBrief publishes more than 200 free industry newsletters - Browse our portfolio
Sign Up  |    Update Profile  |    Advertise with SmartBrief
Unsubscribe  |    Privacy policy
CONTACT US: FEEDBACK  |    ADVERTISE
SmartBrief, a division of Future US LLC ©
1100 13th St. NW, Suite 1000, Washington, DC xxxxxx