View as a webpage / Share [ [link removed] ]


DOB News Header Graphic v2 [ [link removed] ]
*December 2022 Edition*

* A Message From the Acting Director [ #link_1 ]
* DOB In The Community: Ward 5 Jobs Not Guns Recruitment Fair [ #link_8 ]
* DOB In The Community: Ward 4 Advisory Neighborhood Commission Community Walk [ #link_4 ]
* Virtual Training for Advisory Neighborhood Commissioners [ #link_6 ]
* Tertius|Reduced Platform Services Fee and Updated Payment Guidance [ #link_3 ]
* Contacting Our Agency [ #link_2 ]

A Message From the Acting Director

Director Ernest Chrappah Head Shot

Dear DOB Customers,

The holiday season can be two-sided - a time of joy or a period of anxiety. With that in mind, we recognize even more how important the speed and quality of permitting, inspections, and code enforcement services we provide enhance the quality of life for residents and economic prospects for small business owners and create a sense of community here in the District.

Our newly created agency is 60 days old and will inevitably navigate growing pains. Still, as we go forward, you will see a relentless focus on how we prioritize people, innovation, and technology to drive the work in building safety, rental housing, access to government services, and improvement in the construction industry.

We hear the need to continue improving broader public awareness of issues within or outside of our purview and will respond to the challenge by expanding our community outreach. Over the last month, our staff has been quite busy educating and informing customers about our agency and the services we provide. This burst of proactive public engagement is not short-lived; instead, we view the challenge and importance of standing up this agency as a unique opportunity to engage in continued active listening and dialogue with those we serve. We know that our presence in the community is appreciated and our discourse with different stakeholder groups is vital to fortifying the public's trust. In return, we thank you for continuing to hold us accountable as we pursue our mission and continuously seek to improve how we serve.

Stay Safe.


signature

Ernest Chrappah
Acting Director

________________________________________________________________________

DOB In The Community: Ward 5 Jobs Not Guns Recruitment Fair

Jobs Not Guns 1

In November, members of DOB's account management and human resources teams were proud to represent the agency at the fourth annual "Ward 5: Jobs Not Guns Recruitment Fair" hosted by the DC Business Gun Violence Prevention Coalition [ [link removed] ]. The coalition was established in February 2021 to assist Mayor Muriel Bowser’s initiative Building Blocks DC [ [link removed] ] through the DC Office of Gun Violence Prevention.

At the event, DOB was proud to engage with District residents to further their careers as attendees were able to speak one-on-one with District employers, and sign up for apprenticeship and workforce development programs.  

DOB continues to seek talented professionals who possess a relevant skill set and strong desire to serve the residents and businesses of the District. If you have an interest, we encourage you to learn more by viewing the open positions posted at dob.dc.gov/jobs [ [link removed] ].

View Jobs and Apply Now [ [link removed] ]

________________________________________________________________________

DOB In The Community: Ward 4 Advisory Neighborhood Commission Community Walk

Ward 4 ANC Community Walk

DOB Director Ernest Chrappah, Advisory Neighborhood Commissioners Aryan Rodriguez Bocquet amd Renee Bowser were accompanied by Strategic Enforcement Administrator Keith Parsons and Illegal Construction Program Manager Katrina Johnson for a walk in Ward 4 where properties of concern were identified for review and potential enforcement action if not already underway.


________________________________________________________________________

Virtual Training for Advisory Neighborhood Commissioners

Prior to the recent Ward 4 community walk, DOB conducted a virtual training for Advisory Neighborhood Commissioners providing information on how DOB is empowered to protect residents and their properties, how to obtain agency services, how to report suspected violations AND how to track complaints from initiation through the enforcement lifecycle.

With new Commissioners being sworn in next month, we invite you to request training. If you are interested, please contact your Ward-based Account Managers.

Visit dob.dc.gov [ [link removed] ] to learn about our Account Managers and how they can help the Commission better serve the residents of the District.

________________________________________________________________________

Tertius|Reduced Platform Services Fee and Updated Payment Guidance [ [link removed] ]

Tertius - New Reduced Platform Services Fee

*Now Includes DOB Inspectors With Faster Scheduling*

Last month, we shared some an important update [ [link removed] ] about Tertius [ [link removed] ], DOB's innovative digital marketplace where property owners now have an easier choice obtain construction inspections using DOB inspectors or third-party inspection agencies (TPIAs).

*New REDUCED Platform Services Fee
*

While there is no cost to use Tertius to schedule inspections using a DOB inspector, we know that some customers choose to use a third-party inspection agency with whom they have worked before. We are pleased to announce that it is now less expensive to use Tertius. The reduced platform services fee is now 5% down from the 10% in place when Tertius was launched just over a year ago. 

Additionally, to confirm fees, if customers choose to use a TPIA to complete their inspections, customers should be prepared to pay the base fees charged by the TPIA for services rendered, in addition to the reduced platform services fee. For credit card payments, an additional 2.9% of the total amount, and $0.30 per transaction will be incurred. For customers paying online using a checking account, Automated Clearing House (ACH) fees are 0.8% or a maximum of $5.00, whichever is lowest.

Use Tertius [ [link removed] ]

________________________________________________________________________

Contacting Our Agency

Contact DOB via email <[email protected]>, through our online inquiry form [ [link removed] ] or during normal business hours using the live chat available on dob.dc.gov [ [link removed] ] or by phone at 202.671.3500, and we will get back to you in three business days or less.





Government of the District of Columbia - Muriel Bowser, Mayor

*DC Department of Buildings*

1100 4th Street SW, Washington, DC 20024 ǀ 202.671.3500 ǀ dob.dc.gov

twitter [ [link removed] ]facebook [ [link removed] ]instagram [ [link removed] ]LinkedIn [ [link removed] ]email us <[email protected]>
*Subscriber Preferences
*

Manage Preferences [ [link removed] ]  |  Unsubscribe [ [link removed] ]  |  Help [ [link removed] ]  |  Contact Us [ [link removed] ]




________________________________________________________________________

This message has been sent by the District of Columbia · Washington, D.C. 20004 GovDelivery logo [ [link removed] ]

body .abe-column-block {min-height: 5px;}