From ProPublica, Jill Shepherd <[email protected]>
Subject Investigating TurboTax for 9 years
Date December 5, 2022 11:45 AM
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ProPublica ProPublica <[link removed]>

Hi Reader,

Our winter fundraising campaign began last week, and we are so grateful for the overwhelming show of support since then. If you’re in a position to do so, I’d love for you to join us and stand up for the power of independent journalism to demand accountability — no matter how long it takes. <[link removed]>

Nine years ago, ProPublica reported on how for-profit tax-preparation software companies, such as Intuit, the maker of TurboTax, had successfully lobbied to stop the IRS from creating an easy way for millions of taxpayers to file online for free (something many other countries provide). Instead, the IRS struck a deal with these companies to offer their products for free to qualifying taxpayers, while the government pledged not to create its own competing system.

In 2019, as Intuit was lobbying Congress to make this agreement permanent, ProPublica exposed <[link removed]> how TurboTax was using deceptive design and misleading tactics to steer low-income filers to paid versions of its service when they were eligible to file for free. This tactic worked. Only a tiny percentage of eligible taxpayers actually used the free products.

Our investigation spurred public outcry, federal and state investigations, lawsuits and more. The IRS announced major reforms to its agreement with the tax-prep software industry, including new policies that allow citizens to file their taxes for free directly with the IRS. And this summer, the recently passed Inflation Reduction Act included $15 million for the IRS to study free tax filing options <[link removed]>. This is a critical step toward a public filing option for all Americans.

This entire investigation <[link removed]> represents how powerful and wide-reaching journalism can be when published in the public interest. And with the public’s support, we’re able to really dig deep and uncover practices that corporations would much rather remain hidden.

Help us continue this critical work by joining us today with your donation of any amount. Journalism for the people is also powered by the people, and we’re counting on you to stand with us. <[link removed]>

Thanks,

Jill Shepherd Proud ProPublican <[link removed]>

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