November 2022 • Issue 5, Volume 13 • www.consumer-action.org
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What people are saying
“Consumer Action has its communities' well-being in mind, bringing greatly needed information in one platform to be distributed to the masses! I have benefited greatly from these weekly webinars, info sessions and resources!” --Fresi Bonilla, Housing Counselor, Centro de Apoyo Familiar (view the “Homeownership: The wealth creation connection” webinar on Consumer Action’s YouTube channel)
You’re invited to Consumer Action’s 51st anniversary events!
An in-person awards reception and a virtual convening, both on Nov. 16, will mark Consumer Action’s 51 years of consumer advocacy and education. Please join us! Read more.
Staffers amped up to teach about energy-related savings programs
By Nelson Santiago
Consumer Action hit the road to tell California consumers about PG&E programs that can help them save money and energy. Many customers enrolled in programs that help secure forgiveness of past-due energy debt and offer savings on future gas and electricity bills. Read more.
Matched savings program concludes with significant successes
By Audrey Perrott
Participants in Consumer Action’s recently concluded matched savings program not only built savings and reduced debt, they developed good money management habits that can last a lifetime. Read more.
Coalition Efforts: Advocates seek CFPB action on a range of issues
By Monica Steinisch
Consumer Action often joins its allies in letters, comments and complaints calling for change, standing up for consumer rights, supporting or opposing proposed laws, pressing for enforcement, and objecting to corporate misbehavior, among other activities. We collect these in the Coalition Efforts section of our website. Each month in the INSIDER, we highlight some recent activities. Read more.
CFPB Watch: Refunds for illegal overdraft fees; warnings about denied student loan relief
By Ruth Susswein
In this regular feature, we detail recent actions taken by the Consumer Financial Protection Bureau (CFPB). This month, we report on the Bureau’s case against repeat offender Regions Bank for slapping customers with unavoidable overdraft fees, and on the agency’s warning to student loan servicers who wrongly deny relief to borrowers. Read more.
Class Action Database: Subaru settles case alleging car batteries don’t hold a charge
By Monica Steinisch
Consumer Action maintains a database of class actions so that interested consumers can learn more, join a pending action or make a claim. Class action lawsuits are an important element of consumer protection and can force changes to anti-consumer business practices and make bad actors return ill-gotten gains to consumers. Read more.
About Consumer Action
Consumer Action has been a champion of underrepresented consumers nationwide since 1971. A nonprofit organization, Consumer Action focuses on consumer education that empowers low- and moderate-income and limited-English-speaking consumers to financially prosper. It also advocates for consumers in the media and before lawmakers to advance consumer rights and promote industry-wide change.
By providing consumer education materials in multiple languages, a free national hotline, a comprehensive website and special reports about financial and consumer services, Consumer Action helps consumers assert their rights in the marketplace and make financially savvy choices. More than 6,500 community and grassroots organizations benefit annually from its extensive outreach programs, training materials and support. Read more.
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