The latest news from Washington's regulator of investor-owned utility and transportation companies
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October 2022
PEAR Workgroup
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Seeking Members for Pro-Equity Anti-Racism Advisory Group
We are looking for external partners who are interested in becoming a part of our PEAR (Pro-Equity Anti-Racism) [ [link removed] ] Advisory Group, which will advise the internal PEAR team on its decision-making.
We will be holding two virtual informational meetings at *1 p.m.* and *6 p.m.* on *Nov. 2* to provide an overview of PEAR, explain what the advisory group will be doing, and take suggestions on format and timing. Please join us to learn more–no commitment necessary, and subscribe [ [link removed] ] to our equity mailing list! _Email <
[email protected]>_ the PEAR team with questions or take our survey [ [link removed] ] if you're interested in participating.
Join the virtual meetings with this Zoom [ [link removed] ] link.
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Reminder: Utility Bill Assistance Available for Qualified Households
Utility bills
Having trouble paying your utility bills? Financial assistance is available for those who qualify.
There are still COVID-19 assistance funds available for energy utilities in addition to ongoing assistance programs. Contact your utility company to learn how to apply, and ask about your options, including setting up a payment plan.
Federal funding is also available for qualifying customers through the Federal Low Income Home Energy Assistance Program (LIHEAP). LIHEAP funds are distributed through local community action program agencies.
Find your local agency [ [link removed] ] to apply for LIHEAP.
You may also qualify for COVID-19 financial assistance for rent and utilities through the Consumer Financial Protection Bureau [ [link removed] ].
Learn more about your rights [ [link removed] ].
You can reach the commission’s Consumer Protection staff toll-free at 1-888-333-9882 or
[email protected], Monday through Friday, 8 a.m. to 5 p.m.
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Customer Fees and Notice Rulemaking
The commission is currently reviewing its rules and is seeking public feedback on potential changes, including the possibility of permanently eliminating late fees, disconnection fees, and reconnection fees.
Other topics for consideration include payment arrangements and programs, billing requirements, and collections.
Diverse participation is encouraged on this matter and the commission welcomes public comment. If you have questions, contact Andrew Roberts at
[email protected] or (360) 664-1101.
Read more about Docket U-210800 on our website [ [link removed] ].
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UTC 101 Workshop – Recording Now Available Online
UTC 101 Recording Video
Who is the UTC and what do we do? Find out by watching our UTC 101 video, a virtual training where we explain the structure and role of the commission and ways you can get involved.
Check out the training on our YouTube Channel [ [link removed] ].
Find out how to get involved with UTC events by viewing our calendar [ [link removed] ]. [ [link removed] ]
You are invited to tune in every other Thursday to the UTC's Open Meetings on our website at: utc.wa.gov/watch [ [link removed] ].
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UTC Building Open by Appointment Only
UTC Building
The UTC building is open to the public by appointment only.
Call 360-664-1234 to schedule an appointment during regular business hours.
Before entering the building, all visitors must:
* wear a mask,
* show proof of COVID-19 vaccination, and
* complete an online health screening [ [link removed] ].
While our lobby is open to the public by appointment, all business can be completed online. Learn more at: utc.wa.gov/visit [ [link removed] ].
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Washington Utilities and Transportation Commission*
621 Woodland Square Loop SE
Lacey, WA 98503
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