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Having trouble viewing this email? View it as a Web page. August 26 BIIA Mailing Problem We contract with the Department of Enterprise Services (DES) to print and deliver our mail. We transmit mail to DES three times a day. On August 26, all BIIA mail transmitted to DES at 4 p.m. wasn't printed or mailed. The mail consisted of letters, notices, and some orders. On September 21, we learned about the problem and re-mailed the affected August 26 mail. Because of this, some people may have received notice for events that were in the past. Other people may have received a letter or order dated nearly a month earlier. Action Taken We've met with DES and now receive a daily DES error report, which should stop a repeat of this problem. Need Help? If the August 26 mailing problem has adversely affected your case pending at the BIIA and you need help, please file a letter or motion through our online filing portal. In your letter or motion, describe the problem and the relief you are requesting. Other Mailing Concerns? Please contact Beth Blue at [email protected].
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