October 2022 • Issue 4, Volume 13 • www.consumer-action.org
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What people are saying
[The Affordable Connectivity Program webinar] was a great presentation overall. Both presenters are well-versed and articulate [on] the topic. I look forward to attending your other webinars in the future. --Gelli Malapit, HOPES CAP, Inc., Hoboken, NJ (view the webinar on Consumer Action's YouTube channel)
Did you know?
The Department of Homeland Security has rescinded a Trump-era immigration policy targeting immigrants that it believed were likely to become reliant on government benefits in the future. The policy implemented by the Trump administration would have made it more difficult--if not impossible--for immigrants who had benefited from safety net programs like Medicaid, food and nutrition assistance, or housing vouchers to qualify for green cards, permanent residency or even admission to the United States on long-term student or tourist visas. The regulation has not been enforced by the current administration. Immigrant rights groups applauded the rollback. Learn more here.
Consumer Advocacy Week 2022 sees record participation
By Ruth Susswein
Advocates from across the nation marked Consumer Advocacy Week by urging Congress to reinforce payment protections, set reasonable limits on bank fees, and restore FTC authority to return money to defrauded consumers. Read more.
Hotline Chronicles: Who needs renters insurance?
By Linda Sherry
Consumer Action received a question from a tenant who wondered if she should purchase a renters insurance policy. Yes! Here we explain a few things about the value of renters insurance. Read more.
Coalition Efforts: Agencies called on to go further for employees, consumers and student borrowers
By Monica Steinisch
Consumer Action often joins its allies in letters, comments and complaints calling for change, standing up for consumer rights, supporting or opposing proposed laws, pressing for enforcement, and objecting to corporate misbehavior, among other activities. We collect these in the Coalition Efforts section of our website. Each month in the INSIDER, we highlight some recent activities. Read more.
CFPB Watch: Eyeing credit report disputes and deceptive auto loan fees
By Ruth Susswein
In this regular feature, we detail recent actions taken by the Consumer Financial Protection Bureau (CFPB). This month, we report that the Bureau's begun to return deceptive auto loan fees, and it defends a consumer's right to fight errors in a credit file. Read more.
Class Action Database: Toothpaste maker Hello Products has brush with the law
By Monica Steinisch
Consumer Action maintains a database of class actions so that interested consumers can learn more, join a pending action or make a claim. Class action lawsuits are an important element of consumer protection and can force changes to anti-consumer business practices and make bad actors return ill-gotten gains to consumers. Read more.
About Consumer Action
Consumer Action has been a champion of underrepresented consumers nationwide since 1971. A nonprofit organization, Consumer Action focuses on consumer education that empowers low- and moderate-income and limited-English-speaking consumers to financially prosper. It also advocates for consumers in the media and before lawmakers to advance consumer rights and promote industry-wide change.
By providing consumer education materials in multiple languages, a free national hotline, a comprehensive website and special reports about financial and consumer services, Consumer Action helps consumers assert their rights in the marketplace and make financially savvy choices. More than 6,500 community and grassroots organizations benefit annually from its extensive outreach programs, training materials and support. Read more.
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