To better serve its customers, Trinity Metro is extending the hours of the kiosk at Fort Worth Central Station, beginning Oct. 1.
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Kiosk Hours
EXTRA SERVICE HOURS, RELOCATING LOST & FOUND
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To better serve its customers, Trinity Metro is extending the hours of the kiosk at Fort Worth Central Station, beginning Oct. 1. In addition, the Lost & Found services will relocate to the kiosk to make it simpler for customers to retrieve lost items.
?This is a win-win for customers,? said Detra Whitmore, vice president of customer experience. ?We are extending the kiosk hours and providing service seven days a week. Plus, having Lost & Found at the same location is an added convenience for everyone.?
*Kiosk Hours????????????????????????????????????????????????????????*
6 a.m.-7:30 p.m. Monday-Friday
9 a.m.-6 p.m. Saturday-Sunday
*Lost & Found Hours*
8 a.m.-5 p.m. Monday-Friday
10 a.m.-5 p.m. Saturday-Sunday
If you lost an item, please wait 24 hours before checking with Lost & Found. This will allow time for the customer care team to receive it and log in the item.?After that timeframe, you can stop by the kiosk or call customer care at 817-215-8600 with questions.
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HORAS DE SERVICIO EXTRA, REUBICACI?N DE LOST & FOUND
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Para brindar un mejor servicio a sus clientes, Trinity Metro extender? el horario del quiosco en la estaci?n central de Fort Worth a partir del 1 de octubre. Adem?s, los servicios de Lost & Found se trasladar?n al quiosco para que a los clientes les resulte m?s sencillo recuperar art?culos perdidos.
?Esto es beneficioso para los clientes?, dijo Detra Whitmore, vicepresidente de experiencia del cliente. ?Estamos ampliando el horario del quiosco y brindando servicio los siete d?as de la semana. Adem?s, tener Lost & Found en el mismo lugar es una comodidad adicional para todos?.
*Horario del quiosco*
6 am-7:30 p.m. Lunes a Viernes
9 am-6 p.m. Sabado y Domingo
*Horas de objetos perdidos y encontrados*
8 am-5 p.m. Lunes a Viernes
10 am-5 p.m. Sabado y Domingo
Si perdi? un art?culo, espere 24 horas antes de consultar con Lost & Found. Esto dar? tiempo para que el equipo de atenci?n al cliente lo reciba e inicie sesi?n en el art?culo. Despu?s de ese plazo, puede pasar por el quiosco o llamar al servicio de atenci?n al cliente al 817-215-8600 si tiene preguntas.
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