King County Metro will revise schedules across its transit network starting *Saturday, Sept. 17*, to provide better reliability for customers. Metro has launched its September 2022 service change web page [ [link removed] ] to help riders plan their future trips.
The new schedule adjustments will increase reliability, more evenly space out the time between bus trips, and will preserve service where transit demand and needs are greatest. Metro is scheduling more than 11,000 weekday bus trips across King County.
*Returning to the West Seattle high bridge*
Several routes will return to the West Seattle high bridge *beginning with the start of service Monday, Sept. 19*. This will affect *Routes 21/21X, 50, 55, 56, 57, 120, 125 and RapidRide C Line* and will reduce travel time and improve reliability for riders between West Seattle and Downtown Seattle.
The City of Seattle plans to reopen the West Seattle high bridge on Sunday, Sept. 18, the day after Metro’s service change.
*Hiring and training to stabilize operator, maintenance and customer information workforce*
Visit “Start your Metro career” [ [link removed] ] to explore well-paying positions with full benefits and a pension in transit operations, trades, rail operations, customer information and countless other fields.
While recruiting and training continues, Metro is providing customer updates and tools to track bus trips in the event that a trip is canceled. Sign up for Transit Alerts [ [link removed] ] by email or text, follow @kcmetroalerts [ [link removed] ] on Twitter, or use “Text for Departures” [ [link removed] ] by texting your bus stop number to 62550.
Tools for customers
If you are unsure how these new changes will affect your travels, you can use the following tools:
* *King County Metro Service Change page [ [link removed] ]*
* Also is available in Español (Spanish) [ [link removed] ] and 中文 (Chinese) [ [link removed] ].
* *Metro Matters blog* [ [link removed] ] – blog post detailing changes can be found here [ [link removed] ].
* *Metro Transit Planner* [ [link removed] ] – to map out your trip using new service, remember to change the date [ [link removed] ]to September 17 or later.
* *Call Metro at 206-553-3000 [ [link removed] ]* – our team of Customer Information Specialists can help riders with questions about the service change and trip planning, interpreters are available.
* Starting Monday, Sept. 19, customers can call 206-553-3000 on weekdays* from 6 a.m. to 6 p.m.* for trip planning questions and for lost and found, and* from 8 a.m. to 5 p.m*. for ORCA questions, fare questions and customer comments
* Metro’s customer information call center hours will be adjusted due to staffing challenges.
Its a great day to ride Metro
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