Behind the Smiles
A few weeks ago, we released a major investigation into workplace safety practices in Amazon warehouses across the U.S. We amassed internal injury records from 23 of the company’s 110 fulfillment centers nationwide, then turned them over to local reporters.
Last week, the Portland Mercury’s Alex Zielinski delved into the work environment at Amazon’s Troutdale factory, called PDX9, where the injury rate is far above industry standards. According to Amazon’s records, 26 of every 100 PDX9 workers sustained an injury in 2018.
Zielinski spoke with current and former workers at Amazon’s factories in Oregon to understand what working conditions are like at the facility.
“Amazon doesn’t want any long-term workers,” said Dan Maloney, who has been working at the Troutdale factory since 2018. “They want you to work hard and fast and get rid of you when your body can’t take it anymore. That’s their business model.”
In Salt Lake City, KUER’s Sonja Hutson spoke with Derek Parker, a former warehouse worker there who had a shoulder injury on the job that is still causing him intense pain nearly 10 months later.
Parker’s injury was one of 157 that Amazon has reported so far this year at the Salt Lake City fulfillment center, where the injury rate is more than double the average of the warehouse and storage industry in Utah and the nation.
He was one of a few workers at the Salt Lake City warehouse who said the factory’s production quotas encouraged speed over safety, resulting in injuries.
“The guidelines aren't working, so obviously, something needs to be changed,” Parker said.
You can use our interactive map to find injury rates at facilities that handle your packages or help us get records for those facilities.
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