NAFCU writes to CFPB on relationship banking and customer service RFI

NAFCU Senior Counsel for Research and Policy Andrew Morris wrote to the CFPB on Monday in response to the bureau’s request for information (RFI) on relationship banking and customer service. In the letter, Morris wrote, “By virtue of their cooperative structure and not-for-profit mission, credit unions are naturally inclined to embrace relationship banking and high touch business models.”     

DoD banking study reveals servicemembers have ample financial services options

The Department of Defense (DoD), under the Office of the Under Secretary of Defense, has issued its Access to Financial Institutions on Military Installations report to the leaders of the Senate and House Armed Services Committee. The study, which details information on financial institutions serving military installations and examines the DoD’s policies to ensure access to financial services for the military community, was requested in the House report accompanying the FY 2022 National Defense Authorization Act (NDAA) passed late last year. 

NAFCU Reg Alert breaks down FTC ANPR to mitigate harmful commercial surveillance, lax data security

NAFCU Monday sent members a Regulatory Alert outlining the Federal Trade Commission’s (FTC) recent announcement that it would begin soliciting public feedback through an advance notice of proposed rulemaking (ANPR) on the prevalence of commercial surveillance and lax data security acts and practices that harm consumers.

Learn the latest lending trends and strategies

Attend NAFCU’s Lending Conference, November 8-10 in beautiful Greenville, SC. Save $200.00 with code LENDSAVINGS through 9/16

CUs: Share feedback in NAFCU’s annual Fed Survey, deadline tomorrow

Credit unions are encouraged to share their insights and perspective on a variety of industry topics and issues through NAFCU’s annual Federal Reserve Survey, due tomorrow, which can be found in this month's Economic & CU Monitor survey. The association will share results of the survey directly with Federal Reserve Board Governor Michelle Bowman and senior Federal Reserve staff during NAFCU’s annual meeting with the Federal Reserve this November.