Finally, when you encounter someone who just doesn't seem to have the phone courtesy part down yet, instead of adding to an already frustrating situation, remember to take the high road and respond in a kind way. Start your conversation with "Would you mind..." or "It would be great if you could.."
Finally, use these experiences as a reminder to consider putting the phone down for a bit all together in an effort to be more present in each moment with people in the physical world.
We look forward to hearing from you,
Donna and the EIE Team