Amazon customers in major cities might see Rivian trucks delivering their merchandise as the company begins deploying electric delivery vehicles. Amazon plans to have the EV delivery trucks in 100 cities by the end of the year and a national fleet by 2030.

Amazon's announcement of its $3.9 billion deal to acquire 1LifeHealthcare and its primary care company One Medical has sparked privacy concerns pertaining to customer data. Amazon has said One Medical's customer data will not be shared without a customer's permission and that if the deal closes, One Medical's customer data will be handled separately from other Amazon businesses.

Artificial intelligence can help distributors increase customer loyalty and share of wallet by helping customers reorder what they are currently purchasing, suggesting substitutes for out-of-stock items and showing them other items they may be interested in, Proton.ai CEO and founder Benj Cohen writes. "AI can help you understand your customers better, so you protect your current share, fill service gaps and position yourself as their go-to distributor," Cohen writes.

The Port of Los Angeles moved a record-breaking 876,611 20-foot equivalent units in June while reducing the number of ships awaiting berth by 80% since the beginning of 2022. Executive Director Gene Seroka doesn't expect any setbacks from recent trucker strikes, but noted, "we've got to get the cargo picked up at the inland rail facilities by our importers much quicker than they've been doing thus far."

Business-to-business marketers can and should capitalize on seven trends to stay ahead, writes Conor Coughlan, chief marketing officer of cybersecurity asset management company Armis. Coughlan covers artificial intelligence, video marketing, content marketing, personalization, social media marketing, account-based marketing and data-driven strategies.

Both sales leaders and team members need coaching, as it "is a critical tool in improving results," speaker and author Anthony Iannarino writes. Iannarino's six tips for resilient sales leaders include adding or improving key leadership traits, creating customized coaching plans and remembering to put people before deals.

Inadvertently dominating the conversation can come too easily for leaders, but asking questions and allowing others to speak more can help team members feel heard and supported, writes Kevin Eikenberry. "If you want an engaged team, higher trust and better ideas, talk less and talk later," Eikenberry writes.

Our own goals and ambitions motivate us to succeed, writes Jim VandeHei, co-founder and CEO of Axios, but if we find ways to help others reach their goals along the way, the achievement can be sweeter. "[P]articularly in this era of valuing inclusion and purpose at work, people want to do things for people who do things for others," VandeHei writes.

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