Last week, we released a major investigation into workplace safety at Amazon warehouses across the U.S.
We amassed injury records from 23 of the company’s 110 fulfillment centers nationwide. Taken together, the rate of serious injuries for those facilities was more than double the national average for the warehousing industry: 9.6 serious injuries per 100 full-time workers in 2018, compared with an industry average that year of 4.
Our story zoomed in on the human cost of Amazon’s relentless push for speed.
In California: A 54-year-old worker named Candice Dixon destroyed her back in just two months on the job. An Amazon-approved doctor said she had bulging discs and diagnosed her with a back sprain, joint inflammation and chronic pain. Today, she says her workers’ compensation settlement is about to run out, and she’s struggling to land a new job. She is afraid she might lose her home.
In Indiana: A warehouse worker was killed in a forklift accident that one safety inspector later concluded was Amazon’s fault. Yet the state, which was jockeying to land Amazon’s coveted HQ2, scrubbed away citations that had been issued by the state safety inspector.
In Oregon: A disabled veteran sustained back and ankle injuries while working in Amazon’s Troutdale fulfillment center. His final written warning came after his productivity dipped to 98.45% of Amazon’s expected quota, costing him his job.
Our story has caused some major ripples since it first landed a week ago. Robert Reich, a former U.S. labor secretary, encouraged Amazon shoppers to ask themselves “whether your convenience was worth the injuries incurred by hundreds of workers.” Meanwhile, Democratic presidential hopeful Bernie Sanders said the stories coming out of Amazon warehouses and fulfillment centers are “deeply disturbing” and called on the U.S. Department of Labor to investigate.
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