Dear New Yorkers,  

Over the past month we heard from over 3,000 of our neighbors regarding the quality of sanitation services in their neighborhood. The passion (and frustration) in your responses helped paint a picture of how New Yorkers are feeling about the trash situation where they live. And I won’t sugar coat it: the people aren’t impressed.  

“No daily garbage pickup, gutters not sprayed, rats, garbage in city cans and on sidewalk curb. Garbage overflow, illegal dumping. Stores still putting garbage on corners.” – respondent from zip code 10031

“Sanitation does not always come, so bags are left on the sidewalk for days and will sometimes end up ripped open or blown around. Full or half full bags end up in the street, and the contents of bags blow around and litter the neighborhood. Public wastebaskets are not frequent enough or emptied frequently enough, and they are often overflowing.” - respondent from zip code 11233

If that sounds familiar to you, you’re not alone. Here are the top takeaways from our survey:  

Respondents rated the cleanliness of their neighborhoods on average at 50 out of 100, far lower than the 97/100 score the City gave itself!
This graphic shows a bar chart comparing the City's own sanitation score vs what our survey respondents said.

 

57 percent of respondents said the cleanliness of their neighborhoods has gotten worse in the past year. 

Overflowing street litter baskets were the top issue, closely followed by sidewalks obstructed by trash and rats.  


67 percent of respondents said they wanted their organic waste to be collected and composted by the City.  

Share our survey results on Twitter!
New Yorkers want—and deserve—better sanitation services in their neighborhoods. That’s why we have been fighting, together with you and in partnership with City Council Sanitation Committee chair Sandy Nurse and others, to win restorations to the Sanitation Department’s budget.

And I’m thrilled to share that the budget the Mayor and the City Council announced yesterday included an additional $22 million for litter basket service above pre-pandemic levels, $20 million for expanded organics collection, $12.5 million for cleaning teams removing litter and debris, and $5 million for a waste containerization study and rat-resistant trash cans. 

That won’t mean a trash-free NYC tomorrow, but it will be a strong boost to help clean up our act. 

Thank you for speaking up, filling out the survey, joining our townhalls, and demanding better from our city government.
 
We’ll keep pushing alongside you for better services, for all our neighborhoods. I'll have more to share soon about what else is and isn't in the new city budget for next fiscal year. 
 
Brad 
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