Amazon uses prepping centers to check items from third-party retailers before repackaging them and sending them to customers. "So if you buy something from some other retailer, you have to unbox it, make sure it's not broken, re-box it according to Amazon's specifications, and send it to Amazon," says Josh Dzieza.

CMA CGM will raise about $2 billion through divestments and other deals as it finances its purchase of Ceva Logistics. Ceva posted a $44.4 million loss for the third quarter.

McKesson has been approved for a Tennessee grant worth $830,000 for its planned $18.5 million expansion of a Memphis facility. The investment will create 83 jobs, the company said.

Christa Tuttle explains how content marketing can assist business-to-business marketers in enhancing the customer experience, focusing particularly on timing, relevancy and access. Get content timing right by anticipating individual customer needs, make it relevant through personalization and easy to access by distributing it across the platforms your audiences frequent, she writes.

Everyone is responsible for taking care of an organization, as Ken Downer learned from a military commander who paused, without comment, to pick up a piece of litter. Downer offers 50 everyday acts of leadership you can do that "have the potential to influence the actions of others, more powerfully than our words ever can."

Small, frequent acts of appreciation by leaders -- such as sending handwritten thank-you notes, giving specific praise and remembering people's birthdays -- go a long way toward employee satisfaction, writes Lolly Daskal, who offers 25 such suggestions. "Some leaders take for granted that employees are there to do the work tasked to them, and think that because it is expected, there is no need for a thank you ... that is far from true," she writes.

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Distributor sales teams focus on large buyers because that is where they are most impactful. In his latest post, Benj Cohen says that tons of untapped potential revenue lies stored in the numerous small accounts that fill out distributors' account books. Until now, distributors have been unable to provide the personal service necessary to grow these small accounts. However, AI will finally let distributors activate these small accounts to capture big gains. Read his post.