Ingram Micro strikes deals with AWS, Pluralsight | US Foods to source food from vertical indoor grower | Schell to lead Arrow Electronics' global components business
Ingram Micro is expanding its 2021 agreement with Amazon Web Services to offer AWS products to the public sector. Ingram Micro has also partnered with Pluralsight on a suite of cloud-implementation tools for organizations.
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Shipping vessels are backed up at the Port of New York and New Jersey as peak shipping season nears, with an average of 14 container ships per day waiting outside the port last week. Rick Cotton, executive director of the Port Authority of New York and New Jersey, said the port is collaborating with warehouses, ocean and road transport professionals to reduce the delays with an "all hands on deck" approach.
The Federal Reserve Bank of New York's Global Supply Chain Pressure Index, which uses 27 variables, reversed a four-month decline and increased from 2.8 in March to 3.29 in April due to factors such as supply chain slowdowns stemming from China's pandemic lockdowns, Russia's war in Ukraine and higher air-freight fees for shipments moving from the US to Asia.
Explore the potential of retail with 5G. Join a discussion with T-Mobile’s Roopi Crowley and Mall of America’s Aaron Nielsen as they explore how retail has put 5G in action—from better customer experiences with 5G-enabled VR to streamlined inventory management via connected POS systems. Register Now
Customer service automation and chatbots can free up human representatives to develop trusting relationships with customers and identify opportunities for upselling and cross selling, writes Benj Cohen of Proton.ai. "Customer service teams who successfully retain buyers can significantly reduce customer acquisition costs, improving each account's lifetime value," Cohen writes.
A Deloitte survey found about 40% of Gen Z employees and 24% of millennials are looking to quit their jobs in the next two years as nearly half feel burned out and around three-fourths prefer a hybrid or remote work environment. Younger employees are looking for learning opportunities and a positive work-life balance in new employers, according to the global survey.
Good ideas can be kept alive when co-workers amplify, develop and even challenge ideas to strengthen any weak areas, according to a study. "We saw team members keep ideas alive by sharing examples of a similar personal experience or of how a similar idea worked at a competitor or admired peer institution, or by describing how the idea could be beneficial and doable at their organization," write Patricia Satterstrom, Michaela Kerrissey and Julia DiBenigno.
The NAW Large Company Roundtables are an exclusive community of thought leaders from Large Company distribution enterprises who congregate to network with non-competing peers in multiple lines of trade on key issues. The companies invited into this community are from distribution firms at or above $100M and $999M in annual sales. Register today!
Looking for insights on creating and building your marketplace strategy? Watch this free webinar for distribution leaders on Marketplace Disruption and Strategic Response. Hear from Ian Heller, co-founder and chief strategy officer at Distribution Strategy Group, and Alex Moazed, founder and CEO of Applico. These two thought leaders, along with a panel of distributors, discuss their own marketplace strategies and share the business decisions that led to their specific strategies. Watch now!
