Distributors rank among top food retailers | US Foods to open 4th warehouse grocery in S.C. | Weyerhaeuser moves C-suite exec to chief financial officer
Walmart and Amazon were the top North American food retailers in 2021 sales, with distributors such as C&S Wholesale Grocers, Empire Co., Wakefern Food, Hy-Vee Food Stores, Associated Wholesale Grocers, SpartanNash and United Natural Foods' independent stores ranking in the top 50.
US Foods plans to open South Carolina's fourth CHEF'STORE location this fall. The 33,000-square-foot warehouse-style grocery in Spartanburg, S.C., will serve chefs, restaurateurs and home cooks and will not require a membership.
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Customer service can overcome "organizational indifference" from departments by becoming a staging area for small-scale innovation that reflects actual customer experiences rather than the customer's perception, write Jonathan Byrnes and John Wass of Profit Isle. They offer a three-part plan for creating these initiatives, cautioning that "the key to success is to learn from experience and evolve rapidly."
French containership firm CMA CGM Group is trying to alleviate some supply chain congestion by incentivizing shippers to speed the return of empty containers to ports. The 60-day early-return incentive program is launching at select ports throughout the US and awards shippers $300 per dry container returned, which CMA CGM estimates will put 43,000 dry containers back into circulation.
A 750 gross-ton autonomous cargo ship has traveled 500 miles in 40 hours with almost no human intervention. Orca AI software guiding the ship helped it avoid hundreds of collisions in heavily traveled Tokyo Bay.
Business-to-business marketers shouldn't ignore Instagram, writes Hillel Fuld, who offers five tips for engaging audiences on the visual social platform. Take users inside company culture, spotlight employees, repurpose content from other platforms to create interesting visuals, showcase products and highlight customers and partners, Fuld advises.
Companies with a virtual sales team can enhance their success by sharing information they need, providing a customer relationship management system and systematizing the sales process as much as possible, writes Libby Rothschild, CEO of Dietitian Boss. "With your entire virtual sales team implementing the same deal-closing tactics, it becomes simpler to identify when a team member is falling short and may need assistance," Rothschild writes.
Loners can succeed in business but can't be great leaders because "[v]irtually everything worthwhile in life has been created or built by groups of people, not loners who were entirely self-reliant," writes leadership trainer and author Bob Vanourek. Meaningful relationships are "built on authenticity, honesty, vulnerability, and genuine caring."
Strong leaders are preparing for the work of the future by upskilling workers with technologies such as artificial intelligence, data analytics and algorithms. "As a leader, I think we need to be role models in how to use technology efficiently and show our employees how they can leverage it to their advantage and the advantage of their work," says Dannielle Appelhans, chief operating officer at Rubius Therapeutics.
