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May 6, 2022
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Shortages of medical equipment, supplies and pharmaceuticals are affecting operations at health facilities across the country, according to executives at Owens & Minor and Medline. Owens & Minor executive Jeff Jochims says many hospitals have 10 times the normal amount of items on back order.
Full Story: Forbes (tiered subscription model) (5/3) 
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Cardinal Health reported a loss of $1.39 billion in its fiscal third quarter against a profit of $119 million a year earlier. However, revenue grew to $44.84 billion from $39.28 billion.
Full Story: RTT News (5/5) 
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Ryerson earned $163.6 million on revenue of $1.75 billion in the first quarter, compared with a $25.3 million profit on $1.15 billion in revenue a year earlier. The company attributed the growth, in part, to North American demand.
Full Story: RTT News (5/5) 
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Operations and Technology
Warehouse and fulfillment operations will continue to want more autonomous mobile robots due to their ease of use, flexibility and reliability, says Fergal Glynn of 6 River Systems. However, Saif Sabti of SSI Schaefer and Erik Nieves of Plus One Robotics say that collaborative robots have a ways to go before they can be more widely adapted.
Full Story: DC Velocity (5/4) 
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Sales and Marketing
Strategies to make sales more efficiently
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Digital sales expert Elissa Nauful suggests that being especially thorough on the front end of the sales process can help speed up the back end, as does addressing potential objections early. The fewer surprises, the better, Nauful writes, and the teams who are good at moving quickly have a better shot at converting prospects to customers.
Full Story: The Center for Sales Strategy (5/3) 
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More business-to-business buyers want to make purchases without interacting with salespeople, so distributors should embed field sales staff at different places along the hybrid-purchasing journey where issues may arise, says Maria Boulden of Gartner. "[Y]ou know your value chain and your buying behavior so well that you anticipate where they're going to get stuck or find that friction; you know exactly how to make it go away," Boulden says.
Full Story: Modern Distribution Management (tiered subscription model) (5/3) 
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The Business Leader
"Strategy is not magic," writes Richard Rumelt, professor emeritus at UCLA Anderson School of Management, who outlines what successful strategies have in common. "The skilled strategist recognizes the heart of a challenge as the thing blocking an easy solution," Rumelt writes.
Full Story: McKinsey (5/3) 
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FREE NAW Webinar: Marketplace Disruption and Strategic Response
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If you are looking for insights on creating and building your marketplace strategy, NAW offers this free webinar for distribution leaders on Marketplace Disruption and Strategic Response on Thursday, May 12, 2022. You will hear from Ian Heller, Co-founder and Chief Strategy Officer at Distribution Strategy Group, and Alex Moazed, founder and CEO of Applico. These two Thought Leaders along with a panel of distributors, will discuss their own marketplace strategies and share the business decisions that led to their specific strategies. Be sure to register today!
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Exclusive Networking and Thought Leadership for your Business
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The NAW Billion Dollar Company Roundtables are an exclusive community of thought leaders from Billion Dollar distribution enterprises who congregate to network with non-competing peers in multiple lines of trade on key issues. The companies invited into this community are from distribution firms at or above $1 billion in annual sales. Register today!
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May is Asian American, Native Hawaiian and Pacific Islander Heritage Month
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