Howdy, tool users.
If you have spent time lately perusing any of the 300 hours of video uploaded to YouTube every minute, you probably came across one that questioned why a reservoir somewhere in the world is smothered in black balls.
That video comes from an educational channel called Veritasium. It has nearly 36 million views. And because so many people watched it in such a short timeframe, YouTube’s algorithms essentially labeled it a must-see and pitched it to just about everyone who visited the site.
Derek Muller, the 36-year-old science communicator behind Veritasium, was perplexed. Why did that video go viral? Why was it on everyone’s recommended video list? And what are those factors doing to the YouTube ecosystem?
I’m obsessed with the plight of the YouTube content creator. Anyone who works with audiences or analytics in any form and in any industry should be. Consider this: Millions of people create work for YouTube every day. Their output is probably the largest on the internet. And many of them are incredibly entrepreneurial, tracking changes in consumer tastes and algorithm biases and responding to them in real time.
For anyone who produces work that is published online, YouTube is a petri dish that we can use to study our own work.
Muller explored his viral success in a later video and ended up with a theory that serves as both a cautionary tale and roadmap for success for all feeders of the internet beast. It goes something like this.
There’s so much content out there that consumers need to use filters and algorithms to find the good stuff. Ideally, the audience decides what’s good and relevant and the filters and algorithms find it for them. But audiences are fickle — their interests can be hard to parse and frequently change. The filters and algorithms try to keep up but are often at least a little off the mark. In the meantime, content creators see what those filters and algorithms are highlighting and what’s doing well — and produce even more of it. This results in a “perverse situation” (Muller’s term) where the algorithm is the content — creators produce work based on the desires of an off-the-mark algorithm.
We see this plenty outside the walls of YouTube. A few years ago, the internet was awash in low-effort listicles and clickbaity, sensational headlines. Then came those zippy cooking videos. Most recently, it’s the race for news outlets and others to highlight bizarre tales from far-flung localities, like those Florida Man stories, which ricochet across websites that have nothing to do with Florida.
Are we publishing things that people actually want? Or are we publishing things that the filters and algorithms want? And how can we actually know?
On YouTube, Muller argues that you break the wheel through the bell button; essentially a subscription that alerts users whenever a creator publishes a new video. That’s probably the answer for the rest of us: paid news subscriptions, memberships, newsletters and other methods of building loyalty.
Muller’s “theory of everything when it comes to YouTube” touches on so many more considerations that are relevant to publishing — why burnout has become such a prominent issue, why some aspects of clickbait have become unavoidable for publishers who want to stay competitive, how creating videos for YouTube is similar to selling newspapers on the street. It’s worth a watch, even if you’ve never touched a video camera.
And as silly as it can be, keep an eye on YouTube, too. What’s growing in that petri dish is also growing around us.
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