NAW SmartBrief
November 21, 2019
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TODAY'S HEADLINES

TOP STORY
* Home Depot reports progress moving pro contractors to website
* Ingram Micro discusses 2020 emphases
OPERATIONS AND TECHNOLOGY
* Big data can have side effects for distributors
SALES AND MARKETING
* How marketers can retain customers in 2020
* Salespeople should make the first move in a negotiation
THE BUSINESS LEADER
* You can't find common ground if you avoid the conversation
* Make service easy for the customer, not the employee
NAW INSIDER
* Just arrived: "Innovate to Dominate: The 12th Edition in the Facing the Forces of Change Series"
* Registration is open for NAW Billion Dollar Company Fall 2019 Roundtables
* Replay the webinar: Welcome to the Age of B2B Innovation
NAW EVENT COUNTDOWN
* Countdown Timer - NAW Executive Summit - January 2020

Follow the link below to read quick summaries of these stories and others.
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