Dancer: Think creatively with physical branches | Arrow Electronics sees profit, revenue increase in Q4 | Cardinal Health reports fiscal Q2 profit of $49M
Grainger earned $281 million in the fourth quarter, a 68.3% increase from the year-ago period, on sales of $3.36 billion, a 14% increase. Nonpandemic product sales rose by 28%, while pandemic-related products declined from a year earlier.
Distributors can maximize physical branches by using them to improve the customer experience, provide digital resources and strengthen relationships, says Mark Dancer, a National Association of Wholesaler-Distributors fellow. He shares examples of distributors using physical locations to showcase their enterprise resource platform capabilities, hosting local economic discussions or renting out the space.
Arrow Electronics earned $371.21 million in the fourth quarter, up from $236.07 million a year ago. The distributor had quarterly revenue of $9.02 billion, up from $8.45 billion.
The News Tribune (Tacoma, Wash.)/The Associated Press
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What trends will move digital commerce in 2022? Pivotree experts share their predictions for 2022 across three critical areas of commerce: Supply Chain, eCommerce, and Data Management. Join us for an interactive chat to find out when and how supply chain woes could ease up, the trends we expect to accelerate, and 3 areas of CX to focus on. Register for the webinar.
Supply chain experts are cautioning that disruptions are unlikely to abate this year as manufacturers and retailers contend with limited warehouse space, backlogs at ports, truck and driver shortages, and higher costs. A recent Alix Partners survey of CEOs found most were relying on short-term supply strategies rather than long-term planning.
Automation and robotics have many benefits for warehouses amid the pandemic and the surge in e-commerce, but Wi-Fi isn't sufficient to support them, writes Mark Brant of Nokia. Instead, warehouse operators should adopt private LTE and 5G internet service to ensure adequate connectivity and manage costs, Brant writes.
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It's a good idea to look at what companies are doing in other markets to find new sales techniques that may work for your team, writes David Brock. When doing so, just make sure not to try to copy other companies' strategies without adapting them to fit within your industry, Brock writes.
Success can become a trap if you're measuring your goals by other people's standards and never feel satisfied, writes Rich Litvin. "You know you're using someone else's metrics when you hit a big goal, [only] to discover how empty you feel on the other side," Litvin writes.