Amazon to open first Quebec distribution center | Cardinal Health, Owens & Minor get Defense Dept. contracts | Central Freight Lines wins lawsuit against Amazon
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November 11, 2019
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Amazon to open first Quebec distribution center
Amazon Canada has announced plans to open its first distribution center in Quebec. The facility in Lachine is expected to open prior to the 2020 holiday season.
CBC News (Canada) (11/8) 
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Cardinal Health, Owens & Minor get Defense Dept. contracts
Cardinal Health and Owens & Minor have been awarded Defense Department contracts worth a maximum of $2.25 billion and $1.125 billion, respectively. Both contracts involve locations in 33 states and list federal civilian agencies and the Coast Guard, Army, Navy, Air Force and Marine Corps as customers.
MassDevice (Boston) (11/8) 
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Central Freight Lines wins lawsuit against Amazon
Central Freight Lines won a $2.4 million jury verdict award in a lawsuit against Amazon involving a breach-of-contract dispute regarding less-than-truckload rates. In its complaint, Central says that Amazon "attempted to wield its economic power to force through billing and procedure changes that Central Freight never agreed to," and Michael Angell writes that the lawsuit is symptomatic of the "sometimes testy relationship" Amazon has with the trucking industry.
FreightWaves (11/6) 
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2019 Holiday Shoppers Insights
Join retail experts from Netsuite, Deloitte, and the jewelry brand, Pura Vida, on Wednesday, November 13. They will discuss what's in store for executing this year's holiday shopping season, what insights retailers should look forward to gleaning from holiday shoppers, how they can use those insights in 2020, and what trends retailers can look forward to next year. Register now.
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Operations and Technology
UPS drone completes first deliveries from CVS to customers
UPS drone completes first deliveries from CVS to customers
(Bruce Bennett/Getty Images)
UPS reported the completion of its first residential prescription drone delivery for partner CVS Health at two homes in Cary, N.C. "We now have an opportunity to offer different drone-delivery solutions, tailored to meet customer needs for speed and convenience," said Scott Price, UPS's chief strategy and transformation officer.
CNET (11/5),  Bloomberg (tiered subscription model) (11/5) 
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Distributors not sold on possibility of 2020 recession
Analysts and economists have been discussing the possibility of an economic recession next year, but many distributors and manufacturers remain confident about the economy as 2020 approaches, writes Bridget McCrea. "I don't expect negative GDP, so I don't expect a recession," says Mayer Electric Supply President Wes Smith.
TED (11/7) 
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Sales and Marketing
Column: Improve buyer relationships with valuable content
Provide value to prospects right away through educational content that's crafted for specific parts of the customer journey, writes Amy Balliett, CEO and co-founder of Killer Visual Strategies. Salespeople can also improve their ability to earn clients' trust by becoming thought leaders through conference appearances and guest articles, she writes.
Inc. online (11/6) 
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The Business Leader
Get your mindset right to lead during changing times
Leaders need to sharpen their mental agility and critical thinking skills to keep up with market changes and move forward, writes Mary Lippitt. She describes six situational mindsets, including one that focuses on inventing and another that explores what lies ahead, that can help leaders shape their thinking amid change.
SmartBrief/Leadership (11/7) 
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NAW Insider
Don't miss Nov. 14: Welcome to the Age of B2B Innovation
Don't miss Nov. 14: Welcome to the Age of B2B Innovation
(NAW)
NAW Institute Fellow Mark Dancer and Mike DeCata, President and CEO of Lawson Products, will have a lively and informative discussion about how distributors can lead in the age of B2B innovation, defeating disruption and reinvigorating our business economy through digital transformation. Register for NAW's Nov. 14 "Welcome to the Age of B2B Innovation" webinar, sponsored by PROS. Can't attend? Register anyway and we'll send you a webinar replay link.
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Save when you preorder "Innovate to Dominate" -- the time is now
Save when you preorder "Innovate to Dominate" -- the time is now
(NAW)
"Innovate to Dominate: The 12th Edition in the Facing the Forces of Change Series" is less a report on trends and more of a roadmap for innovation. It helps distributors connect the dots between the forces of change and how distributors can change their business to capture opportunities ... and defend their business when necessary. The best innovations are about getting ahead instead of catching up. Save 10% per copy for a limited time using discount code FFC10 at checkout.
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Registration is open for NAW Billion Dollar Company Fall 2019 Roundtables
Registration is open for NAW Billion Dollar Company Fall 2019 Roundtables
(NAW)
Billion Dollar Company CEOs, CFOs, operation executives, CHROs, CLOs, and CIOs attend these roundtables to benchmark solutions and strategies from distribution executives who are at the top of their game. The companies invited into this community are from distribution firms that exceed $1 billion in annual sales. Participating in this 24-hour, results-focused business meeting is one of the best ways to learn from your C-suite peers in distribution -- who aren't competitors! Register today.
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