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December 14, 2021
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Top Story
Rick Cohen, the executive chairman of C&S Wholesale Grocers, spent 15 years quietly creating a robotics company called Symbotic that recently signed Walmart as its biggest customer and announced plans to go public in a merger with a Softbank-based special purpose acquisition company. Symbotic's robots will operate in 25 of Walmart's distribution centers, and the company's other retail partners include C&S, Albertsons and Target.
Full Story: Forbes (tiered subscription model) (12/13) 
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Hy-Vee has named Jeremy Gosch as its next president and sole chief operating officer, while former Chief Accounting Officer Andy Schreiner has become chief financial officer and treasurer. Aaron Wiese, who was co-chief operating officer with Gosch, has become board vice chairman.
Full Story: Supermarket News (free registration) (12/10) 
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Using Data to Drive Customer Loyalty in 2022
Unlock new sales opportunities and build deeper customer relationships with a data-driven sales strategy. Discover insights, measure performance and margins, and leverage your client relationship data. Download your free guide to create customer loyalty!
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Operations and Technology
Value should be at the center of any company effort to upgrade or install a new enterprise resource planning system, this Boston Consulting Group analysis states. Such a business transformation approach should identify value drivers and use ERP "in a modular, flexible way, so you can keep the core lean yet enhance in just the right places and add new capabilities as needed," the authors write.
Full Story: The Boston Consulting Group (12/9) 
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Looking to improve operational expenses?
Remove the burden of managing, purchasing and maintaining equipment and supplies for label printing by adopting Printer-as-a-Service, turning this aspect of your business into a predictable OpEx expense. Check out our guide to learn how! Read the eBook
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Sales and Marketing
B2B companies need sales agility, which involves improving your sales organization's go-to-market readiness and return on investment, plus your selling mindset and your approach to your pipeline, writes Gary Clark, president and co-founder of OneSolution. "Rather than having reps focus on filling the customer pipeline, they can focus more on qualifying leads and elevating customer satisfaction," Clark writes.
Full Story: Modern Distribution Management (tiered subscription model) (12/10) 
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Marketing by Modification's Alexa Dagostino outlines five communication best practices for business-to-business marketers. It's crucial for B2B marketers to invest time in nurturing existing clients, as one loss can have a huge impact, Dagostino writes, while also advising communicating regularly with customers and using case studies to prove value.
Full Story: Forbes (tiered subscription model) (12/10) 
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Shoptalk Returns to Vegas This March!
Shoptalk brings together 8,000+ professionals from the biggest brands like e.l.f. Beauty, Maui Jim, Olaplex & more. Qualified retailers and brands can attend for free!
Get your pass now.
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    The Business Leader
    Military veterans often struggle to reimagine their purpose once they leave active service, but none of us is immune from the need to evolve our purpose as circumstances change, writes John Baldoni, who also interviews former Army pilot Shannon Polson. "Civilians can learn from the importance of purpose that the military has identified and cultivated, and work on their own purpose, as well as helping others find theirs," Polson says.
    Full Story: SmartBrief/Leadership (12/10) 
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    Good health starts with clean air.
    Indoor Air Quality (IAQ) is vital to the comfort and well-being of the workforce. Download the White Paper to learn what to look for when selecting an air purifier for your commercial space.
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    In part 3 of this 4-part series, we'll get into the weeds on what AI will look like when implemented into a distributor's sales arsenal. Register here.
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